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Trent

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Trent last won the day on November 1

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About Trent

  • Birthday 07/19/1993

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  1. We don't allow full FTP access or custom plugins because we're a shared network and that could lead to users doing things we don't want. We also like to control the plugins and their versions to make sure our users, who are often trying to run their first Minecraft server, can run their server as easily as possible As a plugin developer myself, I can appreciate your desire. Unfortunately, you won't be able to get that from us.
  2. We noticed a bug over the weekend that was preventing some servers from starting that we just patched this morning. Please try again If you're still having issues, fill out a support ticket on the panel.
  3. We no longer are able to restore servers as of this post here's a video on how to protect your builds.
  4. This is incorrect. This is the correct answer.
  5. And if NONE of that is possible then how do I delegate my account

  6. Oh and my server won’t load it just says locating server so how do I get it up running 

  7. Own it possible for me to change my email address on here because the email address I put I don’t use now but if not how do I delegate my account because it’s not the support web

    1. SuperSnuggy2009
    2. SuperSnuggy2009

      SuperSnuggy2009

      Sorry that doesn’t really make sense I’ll retype it on my account how could I change my email address because I have got a new one. Also my server won’t load it just says locating server please help.

  8. Molly and her husband have great costumes. Her husband arrested me though
  9. Trent

    player slot reserve

    You cannot. You would need to kick someone.
  10. Trent

    ip for the server

    Hey check out our video here where it shows you how to setup your own custom domain (you can purchase through any registrar like name.com)
  11. Unfortunately not. We'll post more info as soon as we can though.
  12. We are constantly looking for ways to improve Minehut, from new features to making sure it runs smoothly and efficiently. While you may have noticed some hiccups here and there, we are hard at work behind the scenes to solve those issues and introduce features we know you’ll love! Here is a brief update: Server Capacity For the last week, we've been testing new host nodes while we work to find the right balance of resources to maximize how many servers we can have online at once without degraded performance. When we made our first update last week, the host nodes did not hold nearly as many servers as we anticipated. Rather than overloading those nodes and letting servers lag, we're keeping a low cap on the number of servers that can be online to make sure if your server does start, it'll be able to run smoothly. We have taken the necessary steps to up our capacity to 4000 servers, as announced last week. Those nodes have been slowly coming online throughout the week which is why we've had a few small capacity increases. We're working to make sure we get these servers up as soon as possible. Unfortunately, they are not available to us yet for this weekend. We'll keep posting updates as we're able to increase capacity and a bigger update once we're all the way up to the promised 4000 servers. Server Saving Last week, we made some updates to how servers are zipped up and saved. Since this changed, we've noticed fewer issues in servers saving / rolling back. Backups Policy Clarified We've grown a lot over the last 16 months, which means a lot more player servers and support tickets. With this in mind, we will no longer keep or restore backups for player servers through customer support. In the near future, we will be offering this as a self-service through the panel. The functionality is not going away, but instead will be coming back in a way that's completely in your control.
  13. Sorry for the incorrect response. if you'd like to delete your Minehut account, you can go to https://minehut.com/app/support and create an account deletion request.
  14. Minehut will be down for extended maintenance this coming Tuesday. When Tuesday, October 1st 9am - 6pm PT (When is that for me? http://bit.ly/2ns9k5b) Minehut will be entirely offline Website will be offline Player servers, lobbies will be offline What's Changing New home page! Increased capacity to 3960 (currently 3450) IP banning will work again, but IPs will still be masked for safety
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