Saji Posted February 17, 2021 Share Posted February 17, 2021 So, everytime I try to join a Minehut server, the message "Unable to load user profile. Please try again." Plops up. I can't even join the hub. Did I get banned? Link to comment Share on other sites More sharing options...
0 rosabel Posted February 18, 2021 Share Posted February 18, 2021 No, it's an issue with Minecraft its self. Log out and log back into your Minecraft account and that should fix it. RosaRosaRosaRosaRosaRosaRosaRosaRosaRosaRosaRosaRosaRosaRosaRosaRosaRosaRosaRosaRosaRi code, animate, develop, UI design, learn, and adapt, as well as make servers, of courseJoined Minehut sometime in 2014VIP sometime in 2018Legend in January 2021Helper on 4/11/2021♥ (Retired) on 5/17/2021 Moderator on 8/18/2023 Link to comment Share on other sites More sharing options...
0 Saji Posted February 20, 2021 Author Share Posted February 20, 2021 On 2/18/2021 at 2:11 AM, rosathorn said: No, it's an issue with Minecraft its self. Log out and log back into your Minecraft account and that should fix it. I already tried that but it didn't really help. I can try again though. Link to comment Share on other sites More sharing options...
0 Migins Posted February 20, 2021 Share Posted February 20, 2021 If, after relogging a few times, you still have problems, try contacting support here. ► Support July 29, 2020 → November 3, 2020 ► Helper November 3, 2020 → February 22, 2021 ► Moderator February 22, 2021 → May 17, 2021 ► I might not always respond to forum dms, however I am always contactable on discord (mig#0069) Link to comment Share on other sites More sharing options...
0 Saji Posted February 20, 2021 Author Share Posted February 20, 2021 15 minutes ago, Migins said: If, after relogging a few times, you still have problems, try contacting support here. Alright, no progress after relogging 5 times. The support site was actually the first thing I tried, but it refuses to load both on pc and on my phone. Link to comment Share on other sites More sharing options...
0 Migins Posted February 20, 2021 Share Posted February 20, 2021 1 minute ago, Saji said: Alright, no progress after relogging 5 times. The support site was actually the first thing I tried, but it refuses to load both on pc and on my phone. Oh that's weird, could you send a screenshot? ► Support July 29, 2020 → November 3, 2020 ► Helper November 3, 2020 → February 22, 2021 ► Moderator February 22, 2021 → May 17, 2021 ► I might not always respond to forum dms, however I am always contactable on discord (mig#0069) Link to comment Share on other sites More sharing options...
0 Saji Posted February 20, 2021 Author Share Posted February 20, 2021 Just now, Migins said: Oh that's weird, could you send a screenshot? Of the support site or of my minecraft screen? Or both? Link to comment Share on other sites More sharing options...
0 Migins Posted February 20, 2021 Share Posted February 20, 2021 Just now, Saji said: Of the support site or of my minecraft screen? Or both? Support site ► Support July 29, 2020 → November 3, 2020 ► Helper November 3, 2020 → February 22, 2021 ► Moderator February 22, 2021 → May 17, 2021 ► I might not always respond to forum dms, however I am always contactable on discord (mig#0069) Link to comment Share on other sites More sharing options...
0 Saji Posted February 20, 2021 Author Share Posted February 20, 2021 Just now, Migins said: Support site Alright, gimme a minute Link to comment Share on other sites More sharing options...
0 Saji Posted February 20, 2021 Author Share Posted February 20, 2021 6 minutes ago, Migins said: Support site Sorry, had to scribble out my email address. Link to comment Share on other sites More sharing options...
0 Migins Posted February 20, 2021 Share Posted February 20, 2021 7 minutes ago, Saji said: Sorry, had to scribble out my email address. Try closing out of the page and opening it again or using an incognito tab or try logging out and back in ► Support July 29, 2020 → November 3, 2020 ► Helper November 3, 2020 → February 22, 2021 ► Moderator February 22, 2021 → May 17, 2021 ► I might not always respond to forum dms, however I am always contactable on discord (mig#0069) Link to comment Share on other sites More sharing options...
0 Saji Posted February 20, 2021 Author Share Posted February 20, 2021 2 minutes ago, Migins said: Try closing out of the page and opening it again or using an incognito tab or try logging out and back in Incognito mode is actually the only thing I didn't try yet, I'll report back in a bit Link to comment Share on other sites More sharing options...
0 Saji Posted February 20, 2021 Author Share Posted February 20, 2021 3 minutes ago, Saji said: Incognito mode is actually the only thing I didn't try yet, I'll report back in a bit Same results Link to comment Share on other sites More sharing options...
0 Migins Posted February 21, 2021 Share Posted February 21, 2021 On 2/20/2021 at 1:08 PM, Saji said: Same results In this case I'd advise you to email 'contactus@superleague.com' with both these problems and you can go from there ► Support July 29, 2020 → November 3, 2020 ► Helper November 3, 2020 → February 22, 2021 ► Moderator February 22, 2021 → May 17, 2021 ► I might not always respond to forum dms, however I am always contactable on discord (mig#0069) Link to comment Share on other sites More sharing options...
0 Linaboy Posted March 15, 2021 Share Posted March 15, 2021 @saji Have you figured this out yet because I am having the same problem Link to comment Share on other sites More sharing options...
0 Saji Posted March 16, 2021 Author Share Posted March 16, 2021 Update, I got banned because they claimed I'm a bot now. Link to comment Share on other sites More sharing options...
0 _Tarna_ Posted March 17, 2021 Share Posted March 17, 2021 10 hours ago, Saji said: Update, I got banned because they claimed I'm a bot now. If it says you are banned for bot, you can appeal your punishment here - https://forums.minehut.com/application/form/3-player-appeals/ Also there was a maintenance recently that should have fixed the unable to load user profile error 1 Discord - tarna256 In-game name - _Tarna_ Website - https://tarna.dev Paste Site: https://paste.tarna.dev --------------------------------------------------------- [VIP] - 7/27/2020 Community Support - 7/8/20 | 11/3/20 Helper - 11/3/20 - 2/21/21 Moderator - 2/21/21 - 5/17/21 - 5/17/21 - now Moderator - 12/20/22 - now --------------------------------------------------------- Link to comment Share on other sites More sharing options...
0 Saji Posted March 17, 2021 Author Share Posted March 17, 2021 16 hours ago, _Tarna_ said: If it says you are banned for bot, you can appeal your punishment here - https://forums.minehut.com/application/form/3-player-appeals/ Also there was a maintenance recently that should have fixed the unable to load user profile error Oh, perfect, thank you very much! Link to comment Share on other sites More sharing options...
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Saji
So, everytime I try to join a Minehut server, the message "Unable to load user profile. Please try again." Plops up. I can't even join the hub. Did I get banned?
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