There are other ways to contact support other than contacting Administrators. Community Support (Forums)
Try asking the community on how or why your problems are occurring. You can redirect your problems by clicking on this word. It's always a good thing to ask the community too. Minehut is a great community and people will try to help you resolve your issues. (Especially Jest007)
Community Support (Discord)
You can also ask the community, lively, by explaining your problems on the discord server. By going onto the Discord server, there is a section called #help. The community will try to help you resolve your issues as well. (Especially Jest007, again.)
FAQ Articles
The FAQ Articles are created by the SLG Staff to help with common problems with any Minehut problems towards your server. Give those a shot to see if that helps.
Support Tickets
I know that you've submitted tickets in the past, however, tickets take time to read and to answer back. Remember, you aren't the only person that requires assistance. Hundreds of tickets are submitted each day probably with people needing assistance.
Contacting Staff
Also another thing you've done, however, you've only contacted two administrators. Do keep in mind that other staff are willing to help.
These are some options that can help you resolve your issue. Try some other options if the other options aren't working.
Locking thread. There is a possibility of causing Drama/Flame Wars about our support system.
