Why does my server keep crashing?

[hotterthanu]

My server (Lavadupe) keeps crashing and says "Cannot connect to default or fallback server please try again" it crashes every 30 minutes and kicks everyone. this has been happening for 5 days we have tried every single plugin but cant find a problem (even in the logs) my friends are also having the same problems and we assume this is a problem related to minehut as it is not only us experiencing this. can any staff please help? is there a fix to this or is it just minehut?

[CoolProgrammer]

9 hours ago, hotterthanu said:

My server (Lavadupe) keeps crashing and says "Cannot connect to default or fallback server please try again" it crashes every 30 minutes and kicks everyone. this has been happening for 5 days we have tried every single plugin but cant find a problem (even in the logs) my friends are also having the same problems and we assume this is a problem related to minehut as it is not only us experiencing this. can any staff please help? is there a fix to this or is it just minehut?

Mostly isn't a problem related to Minehut, but seems like it crashes due to a lot of entities or someone using an exploit (on top of that it's a dupe server, so it's quite easy to do so).

Could you provide logs here so we can find out what causes the server to freeze?

[MrTibo]

If this is a sudden crash where your logs cut off without further information, this is likely some kind of overload. You can open a ticket here or on the SLG Zendesk so it can be looked at

Edited April 9, 2021 by MrTibo

[Jackson85]

I recommend creating a support ticket to get this issue resolved. If by some off chance it’s just proxy lag, that should get a major reduction on Monday. I don’t believe it is that though, rather just entity lag.