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Server /Join Issues


picklesfb

Question

(First off I'm sorry if this is in the wrong category. The categories confuse me a bit.)

I started my own server a couple days ago (minehut.LessBean.gg) and I've had multiple issues with not being able to join the server from hibernation. If I start the server manually from the panel it's fine, but if someone tries to /join, then it won't load. I'be checked the latest log file for errors and the only error lines I see are the Watchdog ones that say it's not a bug or crash. I've successfully joined from /join once myself but nobody else has been able to join it unless the server was already online from the manual start from the panel.

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Remember its LessBean.minehut.gg, maybe their inputting that wrong.

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The leading Minehut support website. We aim to provide top quality tutorials, provide answers to top questions, and help in any way we can. Our site is community driven, and we will continue to make it better and better.

Support | 28/08/20 -13/09/20

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1 minute ago, picklesfb said:

Yeah I've got that. I can't get the actual command to work from the Minehut hub.

Make sure the server status is Online, and you are using the correct name, /join (server name).

If this still doesn't work, send your latest.log file (read the following),

 

 

Screenshot_20200726-014904_Discord.jpg

Founder - Minehut.xyz

The leading Minehut support website. We aim to provide top quality tutorials, provide answers to top questions, and help in any way we can. Our site is community driven, and we will continue to make it better and better.

Support | 28/08/20 -13/09/20

Senior Support | 13/09/20 - 19/10/20

 

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Make sure they are executing '/join LessBean' not '/join LessBean.minehut.gg'

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Support  July 29, 2020 → November 3, 2020

► Helper November 3, 2020 → February 22, 2021

► Moderator February 22, 2021 → May 17, 2021

 I might not always respond to forum dms, however I am always contactable on discord (mig#0069)

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3 hours ago, Minehut said:

Make sure the server status is Online, and you are using the correct name, /join (server name).

If this still doesn't work, send your latest.log file (read the following),

 

 

Screenshot_20200726-014904_Discord.jpg

The problem is with the server starting up so it can be online. I don't want to have to manually turn it on for people from the dashboard every time someone wants to play. Any suggestions?

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Players should be able to start it themselves. This issue is pretty weird so I'd suggest contacting support here.

Support  July 29, 2020 → November 3, 2020

► Helper November 3, 2020 → February 22, 2021

► Moderator February 22, 2021 → May 17, 2021

 I might not always respond to forum dms, however I am always contactable on discord (mig#0069)

Screen Shot 2020-03-20 at 5.23.33 pm.png

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