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Cooldown period on log in attempts?


Omnixerrus

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Yesterday I was unable to log in for some unknown reason, and eventually after exhausting all my possible options to get around this unwarranted inability, I was eventually locked out from being able to log in after too many attempts, which was extremely annoying but understandable. I'm quite used to software and websites being unable to function for reasons that simply don't exist, and while irritated, was willing to wait until I could try again and possibly reset my password or otherwise.

Unfortunately it is now over a full 24 hours later and I remain prohibited from attempting to log in. I need to know if this is permanent or just has an unreasonable cooldown period. Is my account forever blocked from being able to log in? If so, how can I possibly fix this awful issue?

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5 hours ago, Omnixerrus said:

Yesterday I was unable to log in for some unknown reason, and eventually after exhausting all my possible options to get around this unwarranted inability, I was eventually locked out from being able to log in after too many attempts, which was extremely annoying but understandable. I'm quite used to software and websites being unable to function for reasons that simply don't exist, and while irritated, was willing to wait until I could try again and possibly reset my password or otherwise.

Unfortunately it is now over a full 24 hours later and I remain prohibited from attempting to log in. I need to know if this is permanent or just has an unreasonable cooldown period. Is my account forever blocked from being able to log in? If so, how can I possibly fix this awful issue?

You were unable to log in to your Minecraft account? Unable to join Minehut servers? Explain please.

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21 minutes ago, Omnixerrus said:

I cannot log into my account on the minehut website.

If this is still an issue right now where you can't log in anymore, I suggest creating a support ticket in the link below:

https://minehut.com/support/faq

Hope this helps!

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13 minutes ago, BanditEagle said:

If this is still an issue right now where you can't log in anymore, I suggest creating a support ticket in the link below:

https://minehut.com/support/faq

Hope this helps!

Well, you need to login to make a ticket there and since they cannot login, they can't do that. 

 

Also try changing your password. That sometimes fixes it. 

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2 minutes ago, Tarnerd said:

you need to login to make a ticket there

that's kind of odd and would be useful to not have to be logged in to make such tickets for situations exactly like this

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If I have helped you out in your post or you liked what I posted, please upvote and react to my post! It helps me a lot!

Some Minehut Links:

Server Rules • Staff Applications • News & Updates • Reports • Appeals


Minehut: VIP (07/04/2021 --> Current)
Elestra/Versa Realms: Manager (12/04/2021 --> Current)

If you have any questions contact me!
My Discord: BanditEagle#2481
My Spigot Profile: https://www.spigotmc.org/members/banditeagle.935281/
My IGN: BanditEagle

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1 minute ago, BanditEagle said:

that's kind of odd and would be useful to not have to be logged in to make such tickets for situations exactly like this

Maybe they can make one through here but not sure if they are able to help with Minehut stuff like that

https://superleague.zendesk.com/hc/en-us/requests/new

Discord - tarna256

In-game name - _Tarna_

Website - https://tarna.dev
Paste Site: https://paste.tarna.dev

---------------------------------------------------------

[VIP] - 7/27/2020

Community Support - 7/8/20 | 11/3/20

Helper  - 11/3/20 - 2/21/21

Moderator - 2/21/21 - 5/17/21

❤️ - 5/17/21 - now

Moderator - 12/20/22 - now

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