[My World is broken]

You can either reset your tick speed in the dashboard or send us a Support ticket. We can reset it manually. 

[Server Seemingly deleted itself]

You can also check the Level Name settings on your dashboard and change the name there to your default world name to ensure you always spawn in that world.

[OP]

With our latest update you no longer use the / when entering a command into the live console. You would enter: op username

[Staff abusing.]

You can reach out to Support through a ticket and we can review you logs to see if we can find who is doing this.

[[SOLVED] Spongeforge 1.12.2 server crash]

If you don't find an answer here you can always send us a Support ticket and we can take a look. 

[Moving border with a mob]

You might find an answer quicker if you post in the Skripts section.

[Can't change world seed.]

Our dev team is aware of an issue preventing some users from changing their seeds. They are working on fixing it asap!

[Cant download world file from minehut file manager]

Our devs are working on an issue that prevents large worlds from downloading, as well as large files from uploading. If the file size isn't too large there should be no issue with either right now. 

[How to find the items In the Halloween event! Spooktacular!]

the number of times I went to that attic and didn't see the shovel is disturbing! 

[Lobby]

This sounds like your server isn't starting properly, please submit a support ticket and we can take a look at what is causing it. You can submit a ticket here: https://minehut.com/support/faq

[unable to load user profile]

For this issue, yes it is. I'm not sure how long it will take to find the cause and a solution. 

[crash]

If you are still not able to connect to your server, please submit a support ticket https://minehut.com/support

[unable to load user profile]

We are aware of this issue, and are working to find a cause. In the meantime if you keep trying to connect it will eventually go through. Sorry about the trouble!

[World turned to gold.]

You can submit a support ticket with your logs and our team can take a look! https://minehut.com/support

[Leaves won't despawn, water won't fill, doors don't work, items despawn after death]

This could be a plugin compatibility issue. You can remove all the plugins and start adding them back one by one to see which one is causing the issue. Also, this number of plugins can eat up your RAM if you are using a free server.

[Restart vs Reset]

On 8/14/2020 at 7:48 PM, Toe_ma_toe said:

So My friend and I were in the middle of making Houses and buildings in my server and then we decided we wanted to change the name. We changed it in the minehut server controls but it wouldn’t change when we looked at the server. We restarted our Minecraft tab but it still wouldn’t change so my friend told me to restart the server (the red button on the right side of the stop button) so that it would refresh it and the name would change. It didn’t and now all my houses and buildings are gone and it’s a whole new world, I just wanna know that if the hit that restart button, will it start a Delete everything and start a whole new world? Or if I go into the world tab and click reset world will it will delete Everything and restart a whole new world? Or do both buttons delete and restart a whole new world. I’m really confused and I’m new to controlling minehut servers so I wanna know in the future. Thank you! Sorry for any grammatical errors.

You can use the /worlds command to find your previous world. 

[Restart vs Reset]

Restart will stop and start your server up again, you can use this if you have made changes that need a restart to take affect. Reset will completely wipe your server and set it back to it's original default state. 

[Pobieranie światów]

Nasz zespół programistów jest świadomy problemu i obecnie pracuje nad jego rozwiązaniem.

[why won't it create my world]

To set up your server, follow these instructions:

1. When you have logged into the dashboard you will see a button saying 'Activate server'. It should be a blue button in the center of your screen.
2. Clicking the activate server button will then put your service status as 'starting'.
3. You will then need to wait for a sound to indicate when your server has come online, or watch the countdown. Please note that this sound could take anywhere from 30 seconds to two minutes to activate.
4. From there you will see an area which says 'Connect:'. This is your server address. (Keep in mind that whichever server name you chose, that will be what's in front of .minehut.gg).
5. Once you have completed all of the above steps you can head over to your Minecraft launcher and select multiplayer and then select the direct connection option.
6. The final step is to paste the server address inside of the text box and click 'join server'.

We also have a video tutorial on how to set up your free Minehut server located here: https://bit.ly/3k6W5ik

[World Guard/Edit help needed]

If you select two points with the //wand command and type //expand vert which will expand your region vertically. Next type /region claim (name of region, make it up) (owner, so your minecraft username) (worldname). If this doesn't work I would recommend asking in the Plugins section under Suggestions. 

[Lost all inventorys on my server]

This sounds like your player data got caught up in another world. Please submit a support ticket and we can try to recover it for you. https://minehut.com/support/faq

[Plugins that help with lag]

There aren't really any other plugins that would help, but you can check out the tips here: https://www.spigotmc.org/threads/guide-server-optimization.283181/

[how to make animal spawn rates higher and mob spawnrates less]

Have you checked your settings on your dashboard?

[Changing difficulties but no matter how many times I try changing it, it stays on hard]

Have you tried changing it in-game? Do you have OP?

[Server Lag Caused Death.]

Hey there! We were having some connection issues, but they should be resolved now. Please try again to see if you can get in.