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Server goes into saving after restarts


Death_Source

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I'm developer on a server, Void15.minehut.gg. I already posted about this issue, and since then Minehut claimed to have solved it. However, after messaging an admin I realized most people had a different issue than me. While they tended to have long saving times, our server simply goes into endless saving after almost every restart. Then, of course, I have to wait 10 minutes, force hibernate it, then as it fails to start up, repair files, re-hibernate it, THEN start it and finally it comes up. 

Since this issue has been ongoing for over 2 weeks and has had a terrible effect on our server, with many players being much less active due to the frequent down times, I have to ask- what kind of compensation are you giving?

Hopefully this issue gets fixed quickly.

-Death Source

Screen Shot 2020-10-21 at 12.03.01 PM.png

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As restarting essentially closes the server, it saves when doing this. This recent announcement states; 

Quote

Server Saving

If your server says "saving" but is stuck there for awhile, just let it finish. Our storage server is under heavy load right now so servers might take awhile to save. If you read the above message though, you'll see that we removed the timeout on how long a server can take to save. While we know it's not ideal, we've seen servers successfully save after 54 minutes of being stuck on save.

We're ordering more storage servers to help meet the demand.

 

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You seem to be wrong on this matter.

I was told by Trent that "restarting just stops and starts spigot", and that it "shouldn't happen". I can show u our conversation. There is no reason to be saving an entire server for simple restarts. In addition, if it is true and a simple restart literally puts your server on hold for over half an hour, then I expect that you will be giving back to the community for the effect this has on the thousands of servers.

If you still don't believe that restarts aren't the cause, here's further evidence- half of the time the server restarts just fine. No saving stage whatsoever, just like a server is supposed to restart.

-Death Source

 
 
 
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