I understand ad botting is an issue, but if my two accounts that got banned were actually looked into it would be hard to claim I'm using a bot. The explanation I got was that it is impossible for those accounts to be adding for 12 hours straight. Initially when I saw this I was confused because today I have not been awake for 12 hours. I realized they must have been talking about yesterday. This weekend there was massive update on the server I was advertising. So yeah I did ads for the most part ALL day yesterday. 0 bots. It was a saturday. This customer support agents claim that it is "impossible" to ad for that long is absurd. As a college student I spent a lot of time at my computer. So yes I was occasionally switching tabs throughout the day to ad. But even then the ads were sporadic and often I would switch the ads up. Probably these accounts wont get unbanned until the time is up. However I still urge you to seriously look into this in the future as you genuinely made a mistake by banning two legend ranks (which are very expensive). It is as simple as that, you messed up.