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why cant i download my world


hqze

Question

I'm trying to download my world but it just says "you cant download multiple files, upgrade to a better plan" or something similar. I've tried selecting just one file but the same message just pops up. What do I do?

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Refresh the page and try selecting just one to download. If it still doesn't work, you could try:
 

  • using a different browser
  • relogging into your account
  • letting your server hibernate, reactivating it, and then trying again

 

If none of these solutions work, I recommend reaching out to the support team in assistance with downloading your world: https://minehut.zendesk.com/hc/en-us/requests/new
 

rose city STICKER

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i code, animate, develop, UI design, learn, and adapt, as well as make servers, of course

💐Joined Minehut sometime in 2014
💐VIP sometime in 2018
💐Legend in January 2021
💐Helper on 4/11/2021
💐♥ (Retired) on 5/17/2021
💐 Moderator on 8/18/2023

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