Jump to content

SLG_Lateisha

Member
  • Posts

    37
  • Joined

  • Last visited

Everything posted by SLG_Lateisha

  1. Hi, which plugin are you trying to install?
  2. SLG_Lateisha

    HELP BRUH

    Hi there! Our team is aware of this issue and is looking into it. Some users have found success by logging out of their client and back in. We appreciate your patience while our team works on a solution.
  3. We have some step by step instructions in our FAQ article: https://minehut.zendesk.com/hc/en-us/articles/4649921013139-How-do-I-OP-myself-
  4. Hey there, please submit a ticket using this form: https://minehut.zendesk.com/hc/en-us/requests/new Or send an email to support@minehut.com
  5. H, please send a ticket using this form: https://minehut.zendesk.com/hc/en-us/requests/new Or send an email to support@minehut.com
  6. Here is a new invite: https://discord.gg/b3UbVQq6T9
  7. Please submit a ticket using this link: https://minehut.zendesk.com/hc/en-us/requests/new Or send an email to support@minehut.com
  8. You will need to enter commands without the / for our Console page.
  9. Please take a look at this FAQ for instructions! https://minehut.zendesk.com/hc/en-us/articles/4662231764371-How-do-I-set-my-world-to-flat-
  10. Are these files on you PC or another server host?
  11. Please submit a ticket using this link: https://minehut.zendesk.com/hc/en-us/requests/new
  12. Please submit a ticket using this link: https://minehut.zendesk.com/hc/en-us/requests/new
  13. Hi! you will need to submit a request using this link: https://minehut.zendesk.com/hc/en-us/requests/new Or send an email to support@minehut.com using the email that is registered to the account.
  14. Yes this is allowed, I have provided more information below: We are not currently sponsoring players or servers, however, we have recently launched a program for 3rd party servers interested in advertising to our player base. Essentially, we allow people hosting on outside services to hook into our proxy and take advantage of our discovery systems or host paid-ad campaigns (such as billboards in the lobby). If that interests you, you can read more about the program in the document linked below and join the Discord server under it. Set-up document: https://docs.google.com/document/d/1nMFYVP2CP0OfDwKTFhqJoqRkQmWtbi28mGeSIp1ykv0/ Discord: https://discord.gg/BqXwa4nv
  15. You need to click "Continue" If you do not see it or are unable to click it please make sure you are using the Vanilla launcher. Please let me know if you have more questions!
  16. Are you using any client mods or alternate launchers? Sometimes this has kept players from being able to join servers.
  17. Hi, I believe GoldenCrates needs the plugin NexEngine to install. I would try installing NexEngine if you haven't already.
  18. SLG_Lateisha

    Can't upload world

    Hi, Please try these instructions on how to upload a world: 1. Go to your server's panel and head to the File Manager 2. Click on the Upload Files button 3. Select the file and then hit the Upload button 4. Unzip the folder in the File Manager Once the world is uploaded, you can assign it as your main world by using the Settings tab and updating your Level Name. If you are having trouble finding the location of the Level Name box you can see here. Just be aware that there is an upload size limit of 500MB.
  19. Please submit a ticket using this link: https://minehut.zendesk.com/hc/en-us/requests/new and our team can look into this for you
  20. Can you please send a ticket to support? We want to help with any of the issues you are having with the server and the website. You can send a ticket using this form: https://minehut.com/support/form Or send an email to support@minehut.com
  21. SLG_Lateisha

    Muted

    To appeal your punishment please send a ticket using this form: https://minehut.com/support/form Or email support@minehut.com and be sure to add your user name!
  22. It looks like there is an apostrophe somewhere in your settings. IF you are having trouble finding it you can send a ticket using this form: https://minehut.com/support/form Or send an email to support@minehut.com
  23. When using the console page the "/" is not used. You will only need it for entering commands in-game.
  24. Yes it will! The best thing to do would be to change to the free plan after purchasing it. You will keep the daily plan for that day, but will not renew automatically.
  25. Hi! Please send a ticket to support using this form: https://minehut.com/support/form Or send an email to support@minehut.com and our team can help with this issue!
×
×
  • Create New...