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Trent

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Posts posted by Trent

    how do i remove viaversion

    in Help

    Posted

    We are still automatically installing it, but will be updating this as well as the default server version in the near future. I know with the recent additions of older Minecraft versions, force installing Viaversion isn't ideal.

    Question

    in Off Topic

    Posted

    We removed the playerserver plugin which is what added /worlds, /dl and /ul with the custom plugins and file manager update. We needed to do this because we can no longer keep a plugin maintained on servers, especially as we add more server versions and types. With the file manager update, you can more easily upload and download directly on the website now 🙂

    Marketplace products are available for free elsewhere

    in General

    Posted

    On 5/23/2021 at 3:33 PM, serverclone1 said:

    Backpacks - Already available on . Cost - 145

    Carrot Anticheat - By their own admission, it does nothing against timer, antiknockback, fastbreak and more. Why would I install this over the relatively cheap and free NCP/Matrix? Cost - 750

    Simple Graves - Already available on . Cost - 95

    Kit Creator - There are already 4 kit plugins on minehut. Cost - 400

    Moderation Tools - All advertised features are either available on or as individual plugins on minehut. Cost - 495

    All maps -  Or download them from planet minecraft... Cost - 695 for most expensive ones

    Easy Punish - Same as Moderation Tools but cheaper and worse. Cost - 195

    Staff Bundle - Same as Moderation Tools but more expensive. Cost - 600

    Simple Sell Wands - Already available on . Cost - 125

    And these are just the ones that were on the first 2 pages and that were self-explanatory, I would go after Kraken anticheat if I could, though without a test server it would be unfair to just say it's bad.

     

     

    Hey I edited your post to remove the name of a specific place where you claim users can go to get the same content. I think it's a fair discussion, but wanted to make sure we're not encouraging people to steal things.

     

    I understand what you're saying, and sure there are alternatives to just about everything out there and cool maps available for free on third party sites. That being said, this is an easy way for anyone to click to install the content to their server = no setup required, and a way for our community to make some money by selling the content with us.

     

    Antileak / DRM is definitely a hot topic. We've discussed it at length in our meta discord, and have a recently active thread on github about it as well https://github.com/Minehut/Meta/issues/632

     

    Despite all of that, we're actually seeing pretty solid usage of the Market with a lot of people purchasing things.

     

    • Like 3
    • Confused 1

    An Update on Recent Service Issues

    in News and Updates

    Posted

    1 hour ago, Mischa said:

    Hi,

    This week I noticed that our survival server had lost some big progress in a specific big chunk where we built our structures and where we were mostly active. The terrain is completely reset to its original natural landscape from before we started building, while outside the chunk of lost progress there still exist remainders of the lost structures (these parts were completed later than the core structures), which are literally cut off from the the original chunk with the builds as seen on the screenshot added down below. The fences still look like they're attached to the other fences of the missing chunk. This seems weird as it doesn't seem like a matter of overall issues with the server safe file (I'd expect that the later builds would also not exist in that case), but rather a matter of issues with the chunks. Now I'd like to know if this was caused by the problem described up top? If so, could it somehow be fixed? I'd hate to see the progress being lost like that. If it definitly can't be fixed, then I too would like to know so. Then I know I can move on and start over elsewhere with what was left without wondering whether what was lost can be recovered. 

    I hope the issue can be fixed. Thanks in advance. 2021-02-12.thumb.png.5bd3a731fcb3703f5e2c3a5599dea9bf.png

    Hey sorry to hear that. Our support team can help out if you write in at https://minehut.com/support/form

    An Update on Recent Service Issues

    in News and Updates

    Posted

    3 hours ago, Tdawg said:

    You said on the discord on 10/20/20 that you did this same thing:
    We can more easily retry failed uploads and better detect when a server is ready to be put into hibernation. We also now give the servers as much time as they need to save. Previously, servers were limited to 10 minutes for the entire save process to complete. Now, if you have a large server that takes a while to upload and compress, your server container will stay active until that process completes, even if it takes an hour or more. https://discordapp.com/channels/239599059415859200/240269653358805003/767974713141493761

    What happened to that?

    That's actually a really good question. The post you linked was more about optimizing the way that servers compress, as well as adding more fail safes on the side of attempting to save before the container shuts down. What used to happen before the post you linked, was that container could start compressing the server but get timed out while it was saving if the server was too big. It would also retry saving to storage, but not indefinitely. The new changes we made yesterday closes the loop a lot better on making sure a server won't shut down until our storage server reports that it saved the server successfully.

    • Popular Post
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    An Update on Recent Service Issues

    in News and Updates

    Posted

    Hey everyone, we wanted to provide a detailed update on what has happened over the last few days. This doesn't come just from me, this comes from everyone here at Super League. 

     

    Incident Overview 

    We strive to provide you with the best free Minecraft server network in the world. We shoot for excellence, and it hurts when we fall short, and over the past 36 hours, we’ve fallen short. First, we want to apologize to everyone who has been affected in any way due to the several compounding issues yesterday and today – We are deeply sorry and are hard at work to resolve them and keep them from happening again. I'll explain what happened and what we've done to prevent it from happening again in the future.

    Yesterday (Wednesday) afternoon we noticed our file servers (where we store servers) started experiencing issues and were overloaded with requests. This caused some servers to be unable to complete their normal save operations resulting in some servers not saving successfully, and losing progress. Once we pinned down the file server software as the root cause of the issue, we reverted back to the last stable version which put us back in a stable state.  

    Today (Thursday), we first noticed an issue this afternoon that our server despinner (the process that shuts down servers when they are idle) was errored out. This resulted in no servers saving / stopping, but users were still able to start their servers. We very quickly reached our max server cap and then no new servers were able to start. This is where you can see the plateau in online servers but a steady decline in players in the below graph. 
     

    image.png

    Player count in dark blue, server count in cyan both graphed by the second 
     

    After we patched the server despinner and attempted to come back online, (when the graph starts to increase in both players and servers again), we noticed another issue with our file server reporting it was overloaded. In an attempt to prevent any data from being lost like we knew happened last night, we prevented any new servers from starting as well as turned back off the server despinner process, which meant no servers would save and fail because of issues with the file server. We did some updates to help the file server, and then slowly let servers save while we didn't let any new ones start. During this, we made the call to completely wipe our existing storage server and go with a backup. 

    Last August, we migrated hosts. We made the call during the migration to save servers both on our new host but also to our old host as a backup incase we had issues post migration. When a server starts, it checks to see if it's in our new file server. If not, it checks if it's in the old file server, if not, it creates a new server from our template. Luckily, we never turned this off. This means that every time a server shuts down, it saves both to our old host and to our new host. We also take a nightly backup of both hosts, with the most recent backup taken at 230AM EST. This allowed us to make the decision to wipe our current file server of all data since some recent server saves to our new file server were corrupted but were saved properly to our old file server.
     

    Data Loss / Backup Info 

    Now that we're back online, this should mean that servers that failed to save yesterday (no way to know if this was you) but hadn't yet started again will not see any data loss when they come online next time, which will reduce the number of servers that lost data. This also means that anyone that noticed data lost today for the first time might have a backup available that we can try to restore. If you first noticed data loss last night (before approximately 230AM EST), it's highly unlikely we have a backup of your server 😞

    If you experienced data loss at any time over the last few days, please make sure to write into support to see if we can do anything to help even if it's unlikely we have a backup. Our support form is at https://minehut.com/support/form

     

    New Patch 

    While we were offline today, we wrote a patch that updated the server shutdown process to not give up if it fails. It will now always wait for the server to successfully save. If this patch would've been in place before yesterday, no one would've experienced data loss, but we still would have had issues with servers starting and stopping until we fixed the other file server issue. This patch coupled with another one that we rolled out over winter break has drastically reduced the risk of data loss on servers in the future. 

    All of us here at Minehut are sorry for the string of issues that have plagued your servers for the past day. We know Minecraft and the worlds you create within your server are a much-needed escape for many of you, and we are sorry that we haven't delivered on our service quality recently. For Minehut users who lost any data, please reach out to us immediately so we can work with you to determine if your data can be recovered and to work to regain your trust. Please contact us at https://minehut.com/support/form, allow additional time as we respond to all customer service inquires related to this issue.

     

    Thank you for your patience and understanding.

    - Super League Gaming, Inc.

       

    • Like 16

    Server is doing rollbacks constantly

    in Help

    Posted

    Hey when was the last time you tried this? We made a major update last night so going forward, you shouldn't have issues with saving. The only thing might be that your server saved prior to today, and had issues saving then, so starting it today would've shown you those issues.

    Server isn't starting

    in Help

    Posted

    Hey so one of your json files is broken. If you delete your ops.json, whitelist.json, banned_players.json and any other .json file in your file manager, that should let the server start 🙂

    • Like 1

    New Server Packages

    in News and Updates

    Posted

    MH_Monthly_Servers_1920x1080.jpg

     

    Overview

    We've updated the server packages that are offered on Minehut. If you currently have a server upgrade, it was set back to the free plan. You'll want to upgrade it to make sure that it comes online with the amount of ram and slots you need, as well as with unlimited plugins. You can upgrade your servers while they're offline now too!

    Upgrade here

     

    MH Unlimited Plan

    This is our first 24/7 plan yet! This means that for an entire month, your server will never shut down unless you shut it down! These servers run on their own premium hardware separate from all other plans.

    Monthly Plans

    Our server plans are now monthly! Upgrading monthly on these plans is much cheaper than it was before with our daily plans. These new plans also come with an ad free panel

    Daily

    There's now only one daily plan. This plan is 40 credits, or about $.25 a day to upgrade your server to a premium host node, get unlimited plugins, and double your RAM and max players. Remember, you can vote every day for 25 free credits.

    Free Plan

    Yes, we're limiting free servers to 12 plugins. With the recent growth, we've noticed that many servers have been able to monetize and grow without needing to upgrade. This will still let you play a survival server with your friends for free with no limits.

     

    Things to Note

    • If you had a free 20 slot server, those have been changed back to 10 slots.
    • You can now edit settings and plugins while your server is offline.
    • If you have a free server with more than 12 plugins, you'll need to get down to 12 before your server can start.
    • Monthly plans are 30 days.
    • All paid plans come with an ad free panel. That means you won't see ads while editing any server that is on a paid plan, but will still see them on your dashboard home.
    • If you change your server plan, it will now tell you that you need to hibernate it in order to apply the changes.
    • You can now set your slot count any number up to your plan's max.
    • Plugins and settings are downloaded every time your server starts.
    • If you downgrade your server mid month, you will stay on your previous plan for the reminder of its month, and then renew at the lower plan's price (or free) the same day the previous one would've.
    • If you upgrade your server mid month, you'll pay the difference and your server will upgrade immediately. Your renewal date will change to 30 days from the upgrade.
    • All plugins (except BukkitCore and PlayerServer) count toward the 12 total
    • Like 5
    • Sad 20

    Rule Updates

    in News and Updates

    Posted

    Effective today, we are enforcing updated rules on Minehut.

     

    Highlights

    • Minehut is now entirely SFW and kid friendly.
    • You must have at least some English characters in your Discord handle to make it easy for staff to tag you.

     

    But Why?!

    Minehut has always been sorta kid friendly with an exception for Discord. This update brings the entire community under the same rules and will help us root out more toxicity. We also think that this will help foster a more welcoming environment and help people feel more comfortable being part of our awesome community.

    • Like 4
    • Haha 1
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