help with updating server

[atheml]

i tried updating my 1.18.2 server to 1.20.4, it resets the world, advancements, items, basically everything, thankfully i had a backup beforehand. whenever i try updating my server it resets everything, i tried downloading my world file and uploading it but oh looky me! i have to pay! please help ive literally tried so much methods to properly update my server and all in vain.

[rosabel]

What server type do you have ? Paper or modded?

[atheml]

paper

[rosabel]

1 hour ago, atheml said:

paper

I recommend opening a support ticket about that, it's probably something to do with worlds that changed from 1.18 to 1.20, but support can actually access your server and help you out better.

https://support.minehut.com/hc/en-us/requests/new