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I need an admin to help



I am using this program to play with my friend on a server. Because of the 4 hour limit on the free plan, we decided to upgrade to standard. We still got kicked off after 4 hours though even though we upgraded it. The server plan still says starter under the activation button. But, when we try to upgrade, it says we already have standard. i am not happy about this because we have now spent money, yet we do not get the ugraded rewards. PLEASE HELP!

update: it started working

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