[I got Banned.]

You can contact our support team to send an appeal so they can review your punishment.

Use this link to contact them: https://minehut.com/support/form

Or email them: support@minehut.com

[The website problem]

Try to clear your browser's cookies and try again. You can also use Incognito or another browser if you have one.

Also, I have moved this to the Help category. Please use the proper category next time. Thanks!

[where do i make a ban appeal? i was wrongfully banned but dont know where to go]

Send an appeal to the support team. Submit a support form: https://minehut.com/support/form

[report]

You can report them by creating a support form: https://minehut.com/support/form

[Purchases for Minehut Credits dont work.]

Contact our support team for assistance. Use the form: https://minehut.com/support/form

Or email them: support@minehut.com

[I GOT FOREVER MUTED ON MINEHUT LOBBY AND I DID NOTHING]

Send an appeal to the support team so they can review the punishment. Submit a support form: https://minehut.com/support/form

[Minehut Server not stopping.]

Try to force hibernate. It's in the Settings tab.

If you need further assistance with your server, contact our support team via: https://minehut.com/support/form

or email them: support@minehut.com

[MY SERVER RESET AND DELETED AND GONE please info]

Please contact our support team for assistance. Use this link: https://minehut.com/support/form

Or email them at: support@minehut.com

[my minehut world got randomly reset today]

Hello! Please contact our support team for assistance. Use this link: https://minehut.com/support/form

Or email them at: support@minehut.com

[My Minehut server along with many others got wiped]

Please contact our support team for assistance. Use this link: https://minehut.com/support/form

Or email them at: support@minehut.com

[Ways to get Credits instead of paying?]

You can vote everyday to earn free 25 credits.

Be sure that your account is linked before voting. First, go to your Minehut account settings which can be found here.

Click the button that says Link Account. It will give you a command. Go to the Minehut lobby and paste in the command it gave you and your account should be linked and ready for voting.

And then vote here: https://minecraftservers.org/vote/443456

[i cant log onto my server]

There should be an error message that appears in the chat when you encounter error when joining your server.

If you need assistance with your server, please don't hesitate to contact our support team. Use this form: https://minehut.com/support/form

or email them: support@minehut.com

[I cant turn cracked on minehut i can only on aternos]

Hello! I have moved this to the Help category. Please use the proper category when posting.

To answer your question, Minehut does not support cracked version of Minecraft. You can't join Minehut servers if you're using cracked Minecraft.

[I got ip banned by a jerk and can't unban myself]

Are you the server owner? If you are, you can find the banned player list file in your server's File Manager and delete it. Deleting it should remove your ban.

[Banned forever]

You can send an appeal to the support team so they can review your punishment. You can use the link below to create a support ticket:

https://minehut.com/support/form

You can also email them at support@minehut.com

 

[backups]

This might help when restoring a backup:

1. Go to the Backups section.
2. Find the backup you want to restore the server to.
3. Click the Restore Server button.
4. Restart your server, and the backup will be applied!

 

[server wont start]

I have moved this to the Help category. You can also contact our support team for further assistance with your server. Use the link or email below:

https://minehut.com/support/form

support@minehut.com

[1.19 Update]

v1.19 is available on Spigot and Fabric. Devs are still working Paper and Vanilla support.

[Question about skript and code]

I have moved this to the Skript Discussion Category. Moving forward, please use the category when posting a topic. Thanks!

[I am looking to grow my network server, any professional developers/skripters/java coders interested?]

Hello! I have moved this to the Marketplace category.

[Can't start up my server in 1.17.1]

You can contact our support team for assistance. You can do so via this link: https://minehut.com/support/form

Or email them at support@minehut.com

[Op command]

Hello! Check below:

• Being a server operator allows you to run most of the general commands the server has, including the dangerous ones.
• Only give operator to people you trust!

1. Click Manage Server for the server
2. Click on the Console tab
3. Type op (user) for java, or op .(user) for bedrock and press enter

 

Hope this helps!

[How Do I Give Myself Permission To Use The /Op Command]

What's the error message when you do the op command?

Also, what's the exact command are you typing in the console? A screenshot of the command and the error would help

[Callback URL mismatch error]

Are you still encountering this issue?

Also, I have moved this to the Help category.

[Joining a server]

This usually occurs when your server has issues causing it to close when a player joins it. Check your console and logs for error messages when you try to join your server.

You can also contact the support team for further server assistance: https://minehut.com/support/form