[Please unmute me]

Hello! You can send an appeal to our support team. Use the link below:

https://minehut.com/support/form

[2 days and no response from media application]

Media applications are reviewed and will get eventually replied to.

Have you tried DM'ing the Kurtis?

[I cant open a player report website]

Try using this link and select Report/Appeal in Issue Category:

https://minehut.com/support/form

[i can`t create super flat world]

Hey there!

To make your default world a flat world, go to your Dashboard > Settings > Level Type > Flat then reset your world for it to take effect!

If you have Multiverse, you can also do /mv create (world) normal -t flat to create a flat world. Do !mv for more.

[I woke up to my server erased, zero backups zero evidence.]

Make sure you are logged in properly with your account in the Minehut site to confirm your server.

You can contact the support team for more assistance: https://minehut.com/support/form

[Server history]

Hello! 

Logs are a useful tool that you can use here to find the servers you recently joined.

First, you need to find your Minecraft folder. You can find this by into your file explorer of choice, and going to the following path for your operating system:

Windows %appdata%/.minecraft
MacOS ~/Library/Application Support/Minecraft
Linux ~/.minecraft

Now, enter the folder logs, and open the latest.log file and search for Sending you to. You can see all the servers you went sent to in your latest session. If you can't find the server, extract a file ending in .log.gz and look in the extracted file.

Hope this helps!

[Server Won't Start]

Hello! You may contact our support team for assistance with your server. You can use the link below to contact them:

https://minehut.com/support/form

[curious question revolving banning from Minehut Hub/service]

Moderators monitor the lobby chat. If a player spams or flood messages in the lobby chat, they might get muted.

[how to create fancy multicolored luck perm ranks]

Hey there!

Have you tried checking in Google? I'm not an expert on this but someone might have already made a guide on how to do it

[I set the randomtickspeed on my server WAYYYY too high and now I can't log into my server]

Hello!

 

You can check the logs and console of your server. It should show an error message or something that might give you hint on what's causing it.

You may also contact our support team if you need further assistance with your server. Use the link below to contact them: 

https://minehut.com/support/form

[Blacklisted from joining minehut]

Hello!

You need to contact our support team to appeal. You can use the link below to contact them:

https://minehut.com/support/form

[AdjelG: The Anarchist of Lobby 3]

I will not confirm nor deny these allegations. I demand trial by combat! 

[Repeated ddos attack on server]

Hello! Kindly report this to the support team for investigation. You can use the link below to report them:

https://minehut.com/support/form

[I can't login]

Hello! Clearing all of the Minehut cookies in your browser should fix this.

[Why is my appeal not submitting?]

Hello! You can also send an appeal via email. Send it to: support@minehut.com

You should receive an auto-reply email from the support team if the appeal was sent successfully.

Include the necessary information like your Minecraft name, appeal message, etc. so they can review it.

[How do i delete a server i made]

Hello! You cannot delete a server in your account. However, you can reset it.

How to reset your server:

1. Go to your server panel, make sure your server is online
2. Navigate to the bottom of the "Settings" tab
3. Click “Reset Server”
4. Stop and start your server

[my friends cant join my server]

Hello! I have moved this to the Help category.

You may want to check the console and logs of your server when your friend try to join. It might show the error message and gives you hint what's causing it.

You may also contact our support team for further assistance with your server. Use the form found on the link below:

https://minehut.com/support/form

[What does the Monthly Plan entail?]

Hello! The monthly server plans last for 30 days and yearly is 365 days.

[it keeps glitching when i open minehut.]

Clearing your browser's cache and cookies should fix this

Also, I have moved this to the Help catgory.

[Minecraft Server Build]

I'm locking this thread. Necroposting is not allowed. You can always create a new topic if you want to ask the same topic.

[Minehut server problems]

I have moved this to the Help category.

[Minehut Login Broken]

I'm locking this topic. Necroposting is not allowed.

[Not starting]

You might want to contact our support team. They will be able to further check your server and see what's causing the error. Use the form found on the link below:

https://minehut.com/support/form

Also, I have moved this to the Help category. Thanks.

[The last reply before this post gets locked wins]

This is a reply and I have moved this to the off-topic. Thanks.

[I got banned for playing parkour at the hub]

Hello dobaolamdo2!

Try to send an appeal to the support team so they can further investigate this. Use the link below and fill up the form. Thanks!

https://minehut.com/support/form

I have also moved this topic to the Help thread.