Hi everybody,
I recently started paying monthly for my minecraft server to play with my friends. However, only a day later whilst I was playing with my friends the server crashed showing the error in my logs as "Exception in server tick loop". I thought maybe this was a one off problem with the server or minehut so tried restarting it. All my friends could join fine and played for about 5 minutes. However, as soon I as joined the server it crashed again, this time showing the error "Ticking player". Clearly I must've caused some issue in the world btu cannot work out what the problem is.
It has been 4 days now and am still having the same problem. Randomly when my friends are playing the error "Exception in server tick loop" will appear and with 100% success when I join the server immediately stops again detailing "Ticking Player".
I cannot work out what might be causing this, I have repaired the files with minehut's feature and tried removing recently installed plugins and their files. I cannot work out what the problem is. Furthermore, I have contacted minehut twice in the 4 days since it happened to NO response, despite them saying they will reply "within 2 days". I am quite disappointed with the customer service, especially considering I am not on a free server.
Is there anybody else who can help me since I do enjoy the ease of minehut but feel like I may have to accept my money is gone to minehut and I will have to switch to using a different server host.
Thanks a lot for any help.