Banned for no reason

[Jiralo]

I was banned around a month ago for "botting" on my main account. I have been playing on an alternate account since I have had problems sending in an appeal ticket. Every time I try and send the appeal I get the message "an unknown error occurred". Is there any reason this may be happening?

[Umjiii]

Hey there Jiralo!

Try sending your appeal again here  or you may email support at support@minehut.com.

Hope this helps.

Happy new year~

[Jiralo]

4 minutes ago, Umjiii said:

Hey there Jiralo!

Try sending your appeal again here  or you may email support at support@minehut.com.

Hope this helps.

Happy new year~

This was the page that I tried to send the appeal through. I just tried again and got the same message.

[Pryzmm]

2 hours ago, Jiralo said:

This was the page that I tried to send the appeal through. I just tried again and got the same message.

what message?

[Jiralo]

3 hours ago, AgentGamerPro said:

what message?

I meant to say appeal sorry. He recommended the appeal page that I initially tried to sent my request through. When I sent it I got the message "an unknown error occurred".

Edited January 1, 2022 by Jiralo

[Pryzmm]

30 minutes ago, Jiralo said:

I meant to say appeal sorry. He recommended the appeal page that I initially tried to sent my request through.

wait for a response through your email then