I just started trying to use minehut a few days ago becuase my friend had a server on it, but as soon as Itried to join, it instabanned me, and I don't have any hacks, mods, etc. I was just using regular Optifine on 1.18.1 I've sent two forms appealing this, but I'm very frustrated because I never even got to use your service, and nobody responds to forms appeals that I've sent. This is horrific customer service and I shouldn't have to beg to be unbanned from a service that I've never used. It is unacceptable. The appeals link that it tells you to use is also dead, and does not work, and then your forums made the appeals section completely empty and vacant and unusable as well; all that remains ithe forms section, which says I'll get a response in a day, but I certainly have not.
Hopefully someone can resolve this poor excuse for a system for appeals, I've noticed several other people posting in help due to the lack of a proper appeals system.
Thank you for your time. And please, fix this issue, there is no excuse for me to get banned from a service I've never used.
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psychoticgiraffe
I just started trying to use minehut a few days ago becuase my friend had a server on it, but as soon as Itried to join, it instabanned me, and I don't have any hacks, mods, etc. I was just using regular Optifine on 1.18.1 I've sent two forms appealing this, but I'm very frustrated because I never even got to use your service, and nobody responds to forms appeals that I've sent. This is horrific customer service and I shouldn't have to beg to be unbanned from a service that I've never used. It is unacceptable. The appeals link that it tells you to use is also dead, and does not work, and then your forums made the appeals section completely empty and vacant and unusable as well; all that remains ithe forms section, which says I'll get a response in a day, but I certainly have not.
Hopefully someone can resolve this poor excuse for a system for appeals, I've noticed several other people posting in help due to the lack of a proper appeals system.
Thank you for your time. And please, fix this issue, there is no excuse for me to get banned from a service I've never used.
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