[Need help unbanning]

Just now, lotix said:

Try starting the server and asking him to rejoin, what command did you execute to ban the user and is it a skripted command/did you use any plugins other than essentials?

He got banned by being kicked too many times, I just used the /kick command

[Need help unbanning]

1 minute ago, lotix said:

That means the user is not banned, try checking through your file manager though.

I have, I even stopped my server, deleted the file and started the server again. I'm not sure if he's unbanned

[Need help unbanning]

6 minutes ago, lotix said:

To unban a user, you can enter the command /pardon <user>, for example:

/pardon lotix

This would unban me if I was banned on your server.

according to the system no players are banned from the server, so the command doesn't work

[Need help unbanning]

I have started a server with my friends and i like to kid around by kicking them all the time, today i kicked one of them and he got banned for being kicked too many times. How do i unban him?