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thoor2211

I restarted our server and everything got deleted

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Firstly, next time make sure to post topics regarding questions or issues in the Community Support category, so that it can be quickly read and answered by a Support Team member, or other community member who is able to help you.

Secondly, this reset has most likely happened to you because you did not do /save-all before shutting down your server. Unfortunately, Minehut does not always auto-save progress, meaning that a manual save is needed. If you have recently made a control panel save of your world (by clicking the blue Save World button), then I would recommend creating a support ticket at https://minehut.com/support (scroll down and press the Contact Support button), and ask if they by any chance have a backup of your world stored somewhere.


Member of the Minehut Community Support Team.

Discord: Clarifity#9859.

The Community Support category is my home.

 

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Moved to Community Support.

Please post in the correct section next time.


Joined on January 17th 2016

VIP since April 5 2017 - August 1st 2019

JrMod since August 1st

Mod since October 1st

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The exact same thing happened to me as well. As I believe, if a server is inactive for a long time (at least a few months,) then Minehut automatically resets it to save space.

If you have been active on the server recently, then I don't know what happened.

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