Lost my server

[ritzeh_]

Hi, I have a problem,
my friend summoned too many blocks and the server won't open.
Please I don't know how to fix this.

[centralwtf]

back i up Dashboard -> backup -> restore now

[ritzeh_]

8 minutes ago, centralwtf said:

back i up Dashboard -> backup -> restore now

thx for the help, but 
it freeze on the "joining world" screen and after 2 minutes it says: readtimeoutexception null

[rosabel]

Also if what Central said doesn't work-- this shouldn't close your server forever so it's not too much of a worry. Simply force hibernate your server, activate it, and it should start up normally, though some things may be rolled back due to the hard crash.

 

Hope your world is alright!

[BanditEagle]

@ritzeh_, you should try deleting all entities.
Without joining the server, follow the steps below on the minehut dashboard's console, not in the server itself. Here is how to do that with the console:

How to clear entities:

1) Press "ACTIVATE" on the server

2) Press "EDIT SERVER" or "CONTINUE" to go to your main server editor

3) Scroll down a little bit and enter the following in the console and press enter:

kill @e[type=! player]

4) Afterwards, wait a few seconds then type "save-all" in the console and enter

5) Restart the server, and try to join.

Hope this helps!

[ritzeh_]

4 minutes ago, BanditEagle said:

@ritzeh_, you should try deleting all entities.
Without joining the server, follow the steps below on the minehut dashboard's console, not in the server itself. Here is how to do that with the console:

How to clear entities:

1) Press "ACTIVATE" on the server

2) Press "EDIT SERVER" or "CONTINUE" to go to your main server editor

3) Scroll down a little bit and enter the following in the console and press enter:

kill @e[type=! player]

4) Afterwards, wait a few seconds then type "save-all" in the console and enter

5) Restart the server, and try to join.

Hope this helps!

thanks for the help!
It didn't fixed but... the error changed in: could not connect to a default or fallback server please try again later.
Hope you can help me!

[BanditEagle]

Did you try to restart the server and re-connect to it? If not, I suggest doing that.

[ritzeh_]

4 minutes ago, BanditEagle said:

Did you try to restart the server and re-connect to it? If not, I suggest doing that.

yeah, i tried too many times and it keep crashing.

[BanditEagle]

Do you mind sending your logs in a pastebin.com? Here is my guide on how to do it if you need help!

 

[_Tarna_]

3 hours ago, ritzeh_ said:

thanks for the help!
It didn't fixed but... the error changed in: could not connect to a default or fallback server please try again later.
Hope you can help me!

An error like that usually comes up when the server you are trying to join either isn't fully up yet or recently went down. So like BanditEagle said, can you send your server logs after it crashes here in a pastebin.com. 

[MrTibo]

You can clear the items on the ground with these steps:

1. Go to your server's panel and start the server
2. Go to Appearance -> Server Command
3. Send the command minecraft:kill @e[type=item]
4. Now join to see if it helped

Edited May 5, 2021 by MrTibo

[ritzeh_]

https://pastebin.com/ryRUXmpg
This is my latest log,
hope one of you guys can help me. 
If i did something wrong just tell me.

[MrTibo]

16 minutes ago, MrTibo said:

You can clear the items on the ground with these steps:

1. Go to your server's panel and start the server
2. Go to Appearance -> Server Command
3. Send the command minecraft:kill @e[type=item]
4. Now join to see if it helped

@ritzeh_

[ritzeh_]

1 minute ago, MrTibo said:

@ritzeh_

i already tried it, but it won't start

[ritzeh_]

Just now, ritzeh_ said:

i already tried it, but it won't start

or better... it keeps crashing

 

[MrTibo]

1 minute ago, ritzeh_ said:

i already tried it, but it won't start

The command I posted is a bit different than the one that was posted before, try these steps again, this should work

Edited May 5, 2021 by MrTibo

[ritzeh_]

6 minutes ago, MrTibo said:

The command I posted is a bit different than the one that was posted before, try these steps again, this should work

nothing changed, it crash anyways
I followed all the steps correctly many times

[MrTibo]

Just now, ritzeh_ said:

nothing changed, it crash anyways
I followed all the steps correctly many times

Is there anything else you did, like set the tickspeed very high?

[ritzeh_]

2 minutes ago, MrTibo said:

Is there anything else you did, like set the tickspeed very high?

nope, all the settings are normal like always

[MrTibo]

Could you send some updated logs after you tried doing the steps? I want to make sure nothing changed

[ritzeh_]

3 minutes ago, MrTibo said:

Could you send some updated logs after you tried doing the steps? I want to make sure nothing changed

the last log is:  Can't keep up! Is the server overloaded? Running 7135ms or 142 ticks behind

[MrTibo]

Just now, ritzeh_ said:

the last log is:  Can't keep up! Is the server overloaded? Running 7135ms or 142 ticks behind

I'll need the complete logs like you sent before, there's close to nothing you can do with that line

[ritzeh_]

1 minute ago, MrTibo said:

I'll need the complete logs like you sent before, there's close to nothing you can do with that line

https://pastebin.com/PcNigjkz
here

[MrTibo]

1 minute ago, ritzeh_ said:

https://pastebin.com/PcNigjkz
here

Could you join and then update the paste with the new logs? Your server starts fine, more info will appear if you join

[ritzeh_]

4 minutes ago, MrTibo said:

Could you join and then update the paste with the new logs? Your server starts fine, more info will appear if you join

https://pastebin.com/jQZXpLCp
done

[MrTibo]

2 minutes ago, ritzeh_ said:

https://pastebin.com/jQZXpLCp
done

If you're sure you did the item clearing right, and your server isn't on a high tickspeed, you can try making a support ticket so support can take a look at it, I'm not sure what else you can try for now