OpheliaS Posted April 30, 2021 Share Posted April 30, 2021 Hello everyone, My computer crashed and the IT guy reinstalled my Windows. Everything was lost. When i tried to download again Minecraft it didn't work. I have a legit account and i've purchased the Bedrock edition in December last year. The support center was not helpful at all. The only option is to pay again for the game. How can I get back my game and account? I have the launcher, but when i try to log in it tells me to buy the game again! Please help! Link to comment Share on other sites More sharing options...
BanditEagle Posted April 30, 2021 Share Posted April 30, 2021 Are you able to log into the minecraft website itself? 1 If I have helped you out in your post or you liked what I posted, please upvote and react to my post! It helps me a lot! Some Minehut Links: Server Rules • Staff Applications • News & Updates • Reports • Appeals Minehut: VIP (07/04/2021 --> Current)Elestra/Versa Realms: Manager (12/04/2021 --> Current) If you have any questions contact me!My Discord: BanditEagle#2481My Spigot Profile: https://www.spigotmc.org/members/banditeagle.935281/My IGN: BanditEagle Link to comment Share on other sites More sharing options...
OpheliaS Posted April 30, 2021 Author Share Posted April 30, 2021 yes, i can log into the account i used to buy the game. It shows my gamer tag. But no option to download it again. Link to comment Share on other sites More sharing options...
BanditEagle Posted April 30, 2021 Share Posted April 30, 2021 can you delete the minecraft app and re-download from here? https://www.minecraft.net/en-us/get-minecraft/ 1 If I have helped you out in your post or you liked what I posted, please upvote and react to my post! It helps me a lot! Some Minehut Links: Server Rules • Staff Applications • News & Updates • Reports • Appeals Minehut: VIP (07/04/2021 --> Current)Elestra/Versa Realms: Manager (12/04/2021 --> Current) If you have any questions contact me!My Discord: BanditEagle#2481My Spigot Profile: https://www.spigotmc.org/members/banditeagle.935281/My IGN: BanditEagle Link to comment Share on other sites More sharing options...
OpheliaS Posted April 30, 2021 Author Share Posted April 30, 2021 BanditEagle, thank you so much! I followed the instructions and did it! You have my gratitude! Best wishes, Ophelia Link to comment Share on other sites More sharing options...
BanditEagle Posted April 30, 2021 Share Posted April 30, 2021 40 minutes ago, OpheliaS said: BanditEagle, thank you so much! I followed the instructions and did it! You have my gratitude! Best wishes, Ophelia Thats great to hear that it worked! Glad to be able to help you out! 1 If I have helped you out in your post or you liked what I posted, please upvote and react to my post! It helps me a lot! Some Minehut Links: Server Rules • Staff Applications • News & Updates • Reports • Appeals Minehut: VIP (07/04/2021 --> Current)Elestra/Versa Realms: Manager (12/04/2021 --> Current) If you have any questions contact me!My Discord: BanditEagle#2481My Spigot Profile: https://www.spigotmc.org/members/banditeagle.935281/My IGN: BanditEagle Link to comment Share on other sites More sharing options...
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