Server badly broken

[AlphaRockboys]

My server with my school friends (ip: hcsmp690.minehut.gg) has been down for four weeks and when you join it doesn't show your armor bar and nothing will load so what do i do??? Do i reset it or make a new server, also i cant make a copy and put on new server because nothing loads when im in and then kicks me five seconds later?

 

[rosabel]

Hey! This could be for a variety of reasons. I tried joining your server, and it's essentially crashing on startup.

I'll need to take a look in your server logs. As well as, what were you last doing before this started happening?

> Join your server
> After joining, go to your server dashboard and go to File Manager
> Go to the logs folder
> Scroll down until you see a file called latest.log
> Copy everything inside of there into the text box at https://pastebin.com/
> Click Create New Paste
> Send the link in a post here

Additionally, have you tried turning your server offline and going into Danger Zone and clicking Repair core files before?

Edited April 17, 2021 by rosathorn

[AlphaRockboys]

43 minutes ago, rosathorn said:

Hey! This could be for a variety of reasons. I tried joining your server, and it's essentially crashing on startup.

I'll need to take a look in your server logs. As well as, what were you last doing before this started happening?

> Join your server
> After joining, go to your server dashboard and go to File Manager
> Go to the logs folder
> Scroll down until you see a file called latest.log
> Copy everything inside of there into the text box at https://pastebin.com/
> Click Create New Paste
> Send the link in a post here

Additionally, have you tried turning your server offline and going into Danger Zone and clicking Repair core files before?

I have tried what you have told me before and just re-did them and they aren't working so here's the link to the text box of my latest log [   https://pastebin.com/pFuAtJCd   ]

[rosabel]

2 minutes ago, AlphaRockboys said:

I have tried what you have told me before and just re-did them and they aren't working so here's the link to the text box of my latest log [   https://pastebin.com/pFuAtJCd   ]

 

Is this the logs after the server crashed? If so, I recommend uninstalling the Backpack plugin, restarting, and trying to join again. It's going out on a limb, but this could be what's causing it.

If it still doesn't work, I would look into opening a support ticket at https://minehut.com/support/form.

[AlphaRockboys]

2 hours ago, rosathorn said:

 

Is this the logs after the server crashed? If so, I recommend uninstalling the Backpack plugin, restarting, and trying to join again. It's going out on a limb, but this could be what's causing it.

If it still doesn't work, I would look into opening a support ticket at https://minehut.com/support/form.

K ill try that 

[AlphaRockboys]

Just now, AlphaRockboys said:

K ill try that also thats from after the crash with the logs

 

[AlphaRockboys]

12 minutes ago, AlphaRockboys said:

 

 

3 hours ago, rosathorn said:

 

Is this the logs after the server crashed? If so, I recommend uninstalling the Backpack plugin, restarting, and trying to join again. It's going out on a limb, but this could be what's causing it.

If it still doesn't work, I would look into opening a support ticket at https://minehut.com/support/form.

just letting you know that the backpack mod was removed and the server restarted but still didnt work so thanks for the help and also your time if there was or is another way may you please contact me but for now i will just look into opening a ticket support 

Thank you