gamer209 Posted February 24, 2021 Share Posted February 24, 2021 so a while ago i had an inappropriate username and changed it so i sent in my appeal. it doesn't say im banned anymore it just says "Unable to load user profile. Please try again." and i don't know how to fix this Link to comment Share on other sites More sharing options...
0 BurningBrimstone Posted February 24, 2021 Share Posted February 24, 2021 12 minutes ago, gamer209 said: so a while ago i had an inappropriate username and changed it so i sent in my appeal. it doesn't say im banned anymore it just says "Unable to load user profile. Please try again." and i don't know how to fix this Unable to load user profile is a known issue. Please create a support ticket here. - Discord: Brim#0768 Link to comment Share on other sites More sharing options...
0 gamer209 Posted February 24, 2021 Author Share Posted February 24, 2021 is it supposed to take 15 minutes Link to comment Share on other sites More sharing options...
0 _omga Posted February 24, 2021 Share Posted February 24, 2021 Yes, please be patient. Your support ticket will be reviewed soon. If I helped you at all, leave a like! IGN: _omga Discord: omega#1000 Link to comment Share on other sites More sharing options...
0 gamer209 Posted February 24, 2021 Author Share Posted February 24, 2021 it isnt even loading, it wont give me the ticket Link to comment Share on other sites More sharing options...
0 Administrator jamieisthebest Posted February 24, 2021 Administrator Share Posted February 24, 2021 We are aware of this issue, and are working to find a cause. In the meantime if you keep trying to connect it will eventually go through. Sorry about the trouble! Link to comment Share on other sites More sharing options...
0 BurningBrimstone Posted February 24, 2021 Share Posted February 24, 2021 5 minutes ago, slgjamie said: We are aware of this issue, and are working to find a cause. In the meantime if you keep trying to connect it will eventually go through. Sorry about the trouble! Is this advice applicable to all players? If so, i'll stop redirecting them to creating a support ticket. - Discord: Brim#0768 Link to comment Share on other sites More sharing options...
0 Administrator jamieisthebest Posted February 24, 2021 Administrator Share Posted February 24, 2021 For this issue, yes it is. I'm not sure how long it will take to find the cause and a solution. 1 Link to comment Share on other sites More sharing options...
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gamer209
so a while ago i had an inappropriate username and changed it so i sent in my appeal. it doesn't say im banned anymore it just says "Unable to load user profile. Please try again." and i don't know how to fix this
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