every time i try to join a server it just says "unable to load user profile. please try again"

[soniaasdfghjklasdf]

pls help. i cant join any server

[jamieisthebest]

Hey there! We've seen some reports of this lately. Please try again after a few minutes and if it still doesn't work please send us a support ticket so we can take a look. You can send a ticket from here: https://minehut.com/support/faq

[AHelpingCandy]

This link you've sent to make a ticket is correctly not working for me it can't load.

 

[AHelpingCandy]

On 2/17/2021 at 5:52 PM, slgjamie said:

Hey there! We've seen some reports of this lately. Please try again after a few minutes and if it still doesn't work please send us a support ticket so we can take a look. You can send a ticket from here: https://minehut.com/support/faq

This link you've sent to make a ticket is correctly not working for me it can't load.

[_Tarna_]

1 hour ago, Dewansh16 said:

This link you've sent to make a ticket is correctly not working for me it can't load.

Try manually going to the support page instead. While on the dashboard, click the support button on the left side of the screen. Then click contact support at the bottom of the screen. There you can make a ticket.