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Error to join, because they are "already in the server."


Wax

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 My friend attempts to join the server, however, it just states that they are already in the server. They have never joined before, the server is not full, they do not have any bad words in their username, and their skins are appropriate. I have /pardoned them just in case, and I even /whitelist added them even though we don't whitelist. Any help?

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i believe the issue is that the server believes that they are already logged on to the server, so it has nothing to do with whitelist or inappropriate content, have they tried (a) direct connecting, (b) use vinila client in case the issue is client side.

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37 minutes ago, Snowy13 said:

i believe the issue is that the server believes that they are already logged on to the server, so it has nothing to do with whitelist or inappropriate content, have they tried (a) direct connecting, (b) use vinila client in case the issue is client side.

 they have for both

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