someone help please

[identiy]

i restarted my mh server cause the lobby/proxy/hub was down and we couldn't do /hub and playerservers weren't working.  When our server finally started working some people had ranks and others didn't. We tried setting the ranks back but they wouldn't change. We use luckperms our server is hyplckle and please someone help

[Rufen]

Moved to Community Support.

[Marshland]

What you can do is try to reset the configuration of the plugin. If you go into the dashboard and go to the "plugins" tab, underneath you should find LuckPerms about halfway down the list. Make sure to click "installed" so you don't have to scroll through a few hundred plugins. Once you get there, click on the tab labeled "LuckPerms" and two red buttons will appear. Click the one (on the left) that says "RESET CONFIG" and then restart your server. If that doesn't work, try removing and re-adding that. If you need any more help after that, shoot me a DM at Marsh#0409 and I'd be glad to help.