Dramomo

That doesn't mean they'll be on at all times. As someone who has been an Admin and above for multiple communities, a lot of "staff" were only on when it was convenient for them, meaning, they were only on when someone of Sr. Mod or above was on to look "good and active". They were not on or present any other time, even though they said they would be. They deliberately went against what was arranged and did their own thing. This has happened on more than one occasion and in more than 1 community I have been a part of. Saying you had them open for time zones you don't have, isn't enough. Especially considering human beings are both deceitful and greedy by nature. That all said, to also make a point of the "Open chat policy" with Minehut, you honestly don't need chatting in the Minehut lobby. They can use discord and the forums just fine. Why not add a chat feature for the forums as well? I mean, I've pretty much stopped logging entirely because while waiting for my server, I dislike the toxicity and the spam I see. No point with saves down and all the toxicity and lobby spam. There are other alternatives to allow free-chat, but until you get the bots and the toxicity down, there is no real solution for it on the Lobby.

@BennyDoesStuff "You would also need to consider the reason why people use Minehut over other server hosts. One of the reasons is because of how easy it is to communicate and advertise to other players to gain players. This is what makes Minehut extremely unique and is a huge reason to use us over competitor hosts. Making it more difficult to chat and advertise your server will make it harder for players to gain a community and lowers their incentive to use us over other hosts. " However, people are becoming displeased with the fact A) Lobby is full of bots and toxicity to the point people are leaving faster than others join, so advertising is moot. There are already quite a number of "veterans" of Minehut who left from what I have seen and heard, most of which got tired of the above 2. If players really wanted to advertise and communicate, then why are they also allowed to ruin the experience for others? I mean, that's all it really is. Just like last night, I went to the lobby and someone was spamming advertisements for their servers and it's not the first time I've seen it. When I say spam, I mean literally every few seconds. Then of course, there's the "cliques" that are immensely toxic and because the Moderators are afraid to deal with them, they chase those they dislike away. I mean, at least implementing such a system as I suggested, would be something that doesn't need to be permanent, but it would also help filter out the above groups of both bots and toxic players. I mean, what I'm seeing here isn't even a solution to it, people don't need to "swear" to harass someone. Most of those people are old enough to know better for that matter, but again, they do it because they know the staff here won't really do anything about it. I'll say again, all the rules are, are a Bandaid on a shotgun wound. There is no real enforcement, as mods will not be on all the time, we've seen it. If you want rules, you need staff on at all times, not just when it's convenient. You also need to make sure that toxicity is punished harshly, and upon a certain number of times, removed from the community. Not just "muted" temporarily and told to follow the rules, as they literally just start back up when no one is around to say anything about it. I left Discord for multiple reasons and compared to the Forums, I've seen far more toxicity on the Lobby and Discord than I have here and that speaks volumes.

@Xur and Gaminger : Precisely. What needs to be done, is instead of just saying, here's some rules, follow them, they need to be proactive. Furthermore, a lot of the toxicity doesn't come from 13 year olds or anyone younger, it comes from people over the age of 16, sometimes 18 and 21. If Moderators are retrained and proactive, it shouldn't take long to actually get rid of Toxicity, or uphold the rules. Especially when a lot of those who break said rules, would likely quit. Muting the Lobby for a week seems too lenient. A month seems more fitting, but they can perhaps add another rank to the system. One that is earned throughout the weeks by those who A) Follow the rules and B) are generally friendly. Following this, then they can mute the lobby, which would mean only those of that rank and above could speak. Since "bots" can't meet the criteria of attaining the rank easily(a few days of processing), that would nullify the generalized bot spam, since most bot spam is done by an alternate program anyways, with the user being clueless. So, basically, muting the Lobby to all those "guests" with a message to earn the rights to speak in lobby, go to (link) or whatever they want. This would also help moderators keep track of who is going in and out of the process, as well as potentially cleaning the negativity out. This would more likely be called a filtering process. I assume there's a whisper function in lobby that can be utilized. I mean, I am not saying all moderators and above should be retrained, there are some good ones, but they can not be on at all times, and those who can, do not act like moderators in my personal view and opinion. Minehut is teamed with Super League, both are practically a brand and company at this point. Moderators are representatives of said brand and company, as well as the community itself. Hopefully, this is taken properly and not misunderstood.

You've literally just said random BS. To Ceppy and Xur, I left the Discord because A) People were being needlessly toxic, and B) Some Mods took it upon themselves to punish me, and not the ones actually causing problems. Honestly, the only thing that will truly solve the issue with toxicity, is to retrain Moderators, and remove all the Toxic components. They can have their "servers", but they do not need to be on Discord, Forums etc spreading their toxicity and BS. Personally, I am only posting because I randomly opened the browser this is set to open in on accident, and got the alert. That said, if they truly wanted to address the toxicity, they'd remove the people who were actually toxic, not add a censorship. Especially when a lot of the toxicity, comes from people clearly over 18, and people who harass, stalk and even threaten to take down fellow Minehutter servers. So, unless that's addressed itself, this feels more like a bandaid on a shotgun wound.

Just to add on to above, in case you don't know, /dl logs and /timings are the commands that you need. It's not a case of him "trying to raise his post count", he's giving you advice that could possibly answer your question. You need to understand that Minehut is a freemium host that relies on Community Support, which is what Preinstalled was giving you. You're replying to this thread on a public forum, so expect people to quote you with advice or helpful information. Whether it be helpful or unhelpful advice, you shouldn't really respond in that way because, at the end of the day, we're trying to help you. Firstly, to Fadeless : Considering the issues with my server started occurring AFTER all the updates to the panel and such, it's clearly not on my end. Everything was fine aside from minor issues I could solve on my own, if I could download it. However, I've changed nothing on my server , and considering how well the whole Downloading Worlds/Schematics has been addressed, why should I even bother getting too involved? Secondly, Koroonotchii : How is saying "there may have been some issue" advice or helpful information? That's a non-answer. There have been stacks of issues occurring since the whole panel incident months back. I was able to log on without issue and play on my server without issue. Then, the whole download incident started, that has been going for a good while now and brought up with nothing but non-answer replies. There is no definitive solution or attempts. I mean, they have direct access to the host nodes, as they own it, you would think they'd address the issue. Constantly telling people to download every few hours and it may work, is not tolerable. 3 days of 0 downloads after hours of download attempts, yeah, no. Lastly, Preinstalled : Look at it from my perspective, I am a PC Gamer, I've spent more than 20 years working with and fixing PCs among other things, involving PCs. I have NOT had any issues until they started messing with the Panel and what not. Furthermore, I can't even download the stuff I did to try other solutions safely without losing everything. I am at my limit, and all the non-answers and the lack of useful information is just not something I tolerate. I personally don't even want to be on the forums, I have to watch them hoping to see fixes on the downloads, but seems it's best to just cut my losses and disappointment. If you understood how frustrating it is to see everything suddenly blocked off after spending weeks or even months working on it, without any way to save or secure it, you'd be the same as me. I haven't changed anything on any of my servers(I set up 2), I have not touched anything on either of them, aside from trying to start them up, build on them and download my progress/stuff, since over a month ago.

Not sure why you are quoting me, just to post something unhelpful. Trying to raise your "post count" as much as possible in as few days possible? On to the point, again, there was no error, no issue. I was online just fine, it threatened to shut down then shut down on me. Don't tell me "it won't shut down" when it in fact, has done so.

Yeah, you can't download your world or schematics either. I'm about to just drop the whole thing and move elsewhere. Wasted plenty of time for nothing basically, had to redo things after the hacking, after my server self-deleted, etc. Just done with it at this point.

Wrong. It tried to shut down 4 times on me while I was online. I was building stuff, I was clearly online. I got the warning that in 60mins, the server would shut down. I mean, unless you can explain why it disregarded me being online.

So, basically, making people shut down their server on their own, force hibernate it even if they're in the middle of stuff. Yeah, the rest of the stuff is whatever, but having to do this, when I can't even save and download my stuff to begin with is a deterrent.

Yeah, I'm in the same boat. The whole "keep trying and it might work" thing annoys me, especially if my server deletes before I can save stuff.

Yeah, it was real nice seeing "The server is full!" before having a HUGE lag spike and being kicked off my server. I'm going to guess all my work just went with the server so.

I've been getting it for over 2 days, can't even download Schematics. I'm pretty much just meh at this point. It's the site they're using for the downloads. Try as much as you want, maybe it'll work, maybe you'll waste 3 days with no results.

I got lost in a forest when I saw the staff members worshipping a statue of trent when I saw someone running into a wall for....

Again, this is not a legitimate response. The site used having issues, not being updated and more, needs to be switched for another. The server has a World Download feature, linked to a broken website. That is the entire point. Instead of saying "it's not owned by Minehut" or "try until it works" or any other excuse/reason, it should instead, be addressed and the website in which is used, changed appropriately to something more stable. Having to download a mod just to get a working version of my world, shouldn't even be mentioned. The fact is, the website used to download worlds has issues, and people have brought it up. Instead of deflecting, it should have been looked into and addressed by someone in the hierarchy, as well as changed rather than people who give generic responses, or clearly, don't know what they're talking about. Minehut has several services, and having one that does not work properly, will tend to make people frown on it.

That's the point. I do not have the patience to try and fail to download a 1GB+ world over and over until one actually goes through. It should be addressed. I'm not sure why we have to "try until it works" when it should "work" to begin with, that's a huge flaw, no matter how you look at it.

So, when exactly will the World Download site be changed? It is clear the other one has too many issues, I have lost all patience in trying to download it, and it is clear that damage gets done between Minehut and the current uploader. When will this be addressed? And, can we please get a notice saying said thing has been addressed and updated?

I had my regions and such done after months of work, I even set up portals. I was mostly just building/exploring. Last night, I went to bed like I usually do, and when I came back on, all my plugins had been reset, the work I did gone, and I kept getting kicked off my own server. It's set to private, the only other person with access doesn't play anymore, and he doesn't even know how to do anything with plugins or how to view/access them. So, this needs to be addressed going forward, such things shouldn't happen. If it keeps happening, then maybe, it's because they "update" too much stuff needlessly and it will continue breaking things. If things aren't ready for the update, speeding it up only creates instability.

My world seems to have been unaffected, but all the plugins were reset to default and I was de-oped. Someone really needs to look into this. I have to reset all my regions, portals and so on. Everything was fine last night before I went to bed. I kind of don't expect help since I left Discord over BS. It still needs to be addressed if they're going to constantly promote it.