If you're having serious technical issues with your server, then it's best to go to https://minehut.com/support and fill out a support ticket there. You may have to wait a day or two but we should be able to help you out. As Clarifity said though, it may not be an issue on our end. It could be plugin issues, or even just vanilla issues. So I ask that you do some self-troubleshooting on your own before you contact support just to make sure. (You can always use our community help sections such as the category on the forums, or #help in the discord).
Additionally, if you ever have any issues I ask that you give us time to help you out. Everyone has issues sometimes and it's frustrating to deal with, trust me I know. But calming down and asking for help, or using necessary platforms to get help may be beneficial. Thank you for your patience.