Jump to content

jamieisthebest

Administrator
  • Posts

    320
  • Joined

  • Last visited

  • Days Won

    11

Everything posted by jamieisthebest

  1. You can create a Support ticket and we can look into this for you. https://minehut.zendesk.com/hc/en-us/requests/new
  2. You can create a Support ticket and we can look into this for you. https://minehut.zendesk.com/hc/en-us/requests/new
  3. Please submit an appeal here: https://minehut.zendesk.com/hc/en-us/requests/new
  4. You can create a Support ticket and we can look into this for you. https://minehut.zendesk.com/hc/en-us/requests/new
  5. You can create a Support ticket and we can look into this for you. https://minehut.zendesk.com/hc/en-us/requests/new
  6. You can create a Support ticket and we can look into this for you. https://minehut.zendesk.com/hc/en-us/requests/new
  7. You can create a Support ticket and we can look into this for you. https://minehut.zendesk.com/hc/en-us/requests/new
  8. Your server name might be triggering our chat filter, please create a ticket and we can look into it. https://minehut.zendesk.com/hc/en-us/requests/new
  9. You can create a Support ticket and we can look into this for you. https://minehut.zendesk.com/hc/en-us/requests/new
  10. Yes, you can use a VPN but it does make it possible that your account can be IP banned if someone else on that IP address does something against our rules.
  11. You can create a Support ticket and we can look into this for you. https://minehut.zendesk.com/hc/en-us/requests/new
  12. Please submit an appeal here: https://minehut.zendesk.com/hc/en-us/requests/new
  13. If you have recently changed your server version make sure your world and server are set the same. You can also create a Support ticket and we can look into this for you. https://minehut.zendesk.com/hc/en-us/requests/new
  14. You can create a Support ticket and we can look into this for you. https://minehut.zendesk.com/hc/en-us/requests/new You can also check to see if you world and server version are the same, the server will not start if they aren't.
  15. you can remove it from the checkout page
  16. Please submit a report here: https://minehut.zendesk.com/hc/en-us/requests/new
  17. You can create a Support ticket and we can look into this for you. https://minehut.zendesk.com/hc/en-us/requests/new This usually happens because your IP is blocked from our servers. You can try using (or stop using) a VPN to see if this resolves the issue.
  18. Have you checked the settings on your dashboard? It could be overwriting it.
  19. You can create a Support ticket and we can look into this for you. https://minehut.zendesk.com/hc/en-us/requests/new
  20. Start up your server and go to the settings area of the panel, once on this page you’ll see a “Level Type” section. Choose the “flat” option and click save. After you’ve saved it, head over to the “World” tab and click “Reset World”, then restart your world. This will set your world to flat. You can also check out this tutorial video.
  21. Are you sure it hasn't already been linked to another account?
  22. Have you checked your Default Level Name? You might be spawning in a different world. If you changed the name of the default world it will create a new one instead of changing the current one.
  23. ou can use the command in-game /whitelist on to enable the whitelist which will only give users you grant access to the ability to join the server. To add a player to this list, use /whitelist add username. If you are entering this command on the Live Console use whitelist on and whitelist add username instead. Also, be sure to check the Settings tab to ensure that the whitelist option is enabled. For Bedrock users, they will need to join the server first (before the whitelist is turned on) in order to be added to the whitelist. If you would like your server to not appear on our public community server list, you can set it to Not Visible from your dashboard.
  24. You can create a Support ticket and we can look into this for you. https://minehut.zendesk.com/hc/en-us/requests/new
×
×
  • Create New...