[minehut server time limit]

It is possible that other users are playing on your server, you can submit a support ticket and we can try to take a look at what is happening. 

[what is this error ? io.netty.channel.AbstractChannel$AnnotatedConnectException:finishConnect(..) failed: Connection refused /***.25575]

If you have updated your client to the latest version you will get this error.

[Buying custom plan.]

You can find the custom server options on the server's Settings page on the dashboard. We're working on adding it to the main server plan page to make it easier.

[Such a greedy move by Minehut.]

You can see all the new server plan changes made in our announcement here: https://discord.com/channels/239599059415859200/240269653358805003/1158871437185134772

[Minehut Servers Have A Daily Time Limit??]

Its on the Settings page for your server, just scroll down to this section 

[how do u know when your will the daily limit be how do i know when i can play again after reaching my daily limit??]

You can see all the new server plan changes made in our announcement here: https://discord.com/channels/239599059415859200/240269653358805003/1158871437185134772

[how do u know when your will the daily limit be down?]

You can see all the new server plan changes made in our announcement here: https://discord.com/channels/239599059415859200/240269653358805003/1158871437185134772

[playtime limit sucks, corporate greed sucks more]

You can see all the new changes made in our announcement here: https://discord.com/channels/239599059415859200/240269653358805003/1158871437185134772

[Minehut Servers Have A Daily Time Limit??]

This is part of the changes we rolled out yesterday, you can read more about it here: https://discord.com/channels/239599059415859200/240269653358805003/1158871437185134772

[Changes to Server Plans]

Hi everyone. Yesterday we rolled out the largest adjustment we’ve ever made to server plans:

Simplified plans with lower prices for the same specs
We have renamed server plans and lowered the prices. In addition, later this month, we are opening up ports on all paid server plans so you can use plugins like votifier, voice chat, and others.
• Starter Plan (prev Free) remains free and the best way to get started playing and creating on Minehut
• Standard Plan (prev MH20) price drops to 600 credits/month (less than $4/month) and the best option for playing with friends
• Pro Plan (prev MH75) price drops to 1,800 credits/month (less than $12/month) and is the best option for growing communities
• Ultimate Plan (prev MH Unlimited) price drops to 6,000 (less than $38/month) and is the best option for motivated entrepreneurs
• Custom Plan remains as-is and offers flexible options to customize RAM, CPU, Disk Space, and other settings
• External Server Plan remains as-is and allows you to host anywhere and connect to Minehut
• MH35 is being deprecated (currently active plans will remain active)

Server Plans: https://app.minehut.com/shop/plans

New time limit on free servers (remove the limit with a paid plan)
We are rolling out a 4-hour daily time limit on free servers. To remove the limit on a server, upgrade to a paid plan.

This was not an easy decision to make, but essential for the future of Minehut. Free servers are very expensive for us to run and we have been operating at an unsustainable loss for a long time. That said, free servers are core to the reason many of you use Minehut and very important to us. Our goal is to find a balance where we create a cap to the cost and resources needed to run free servers so that we can improve specs on free servers, offer the most competitive paid offering, and establish a long future ahead for Minehut.

We’ll iterate on the daily time limit from here and we’re exploring controls that give you more control over who can start and join your servers. It also has never been a better time to upgrade to a paid plan or explore community-made servers.

[Connect external server!]

You will need to fill out this form to get started: https://docs.google.com/document/d/1nMFYVP2CP0OfDwKTFhqJoqRkQmWtbi28mGeSIp1ykv0/edit then you will gain access to the Discord where they can help you get set up.

[my server starts then turns offline]

You can create a Support ticket and we can look into this for you. https://minehut.zendesk.com/hc/en-us/requests/new

[i need help]

When you created the server you did not have your Minecraft account linked to a Minehut account. This means that you are not able to edit the server from the dashboard. For any future servers to show up on your dashboard, you will first need to link your account. 

Our dev team is still working on this new feature and plans to add a way to link servers to accounts after creation but it's still in development. 

[some idiot ban me from my own server]

If you're entering it on the console do not use the /

[When i try to restart server it says this:]

Support is actually open on weekends, unless it's a holiday! 

[Help with approving clubs]

Sorry for the delay, your club has been approved!

[I would like to transfer credits from one account to the other so I can afford server plans]

Our system does not allow for tracking that so we are not able to do it.

[if i hack on random servers will i get banned from minehut or just the server i hacked on?]

If you are griefing a server, you will get banned from all of Minehut. 

[Server not starting or letting me join]

You can create a Support ticket and we can look into this for you. https://minehut.zendesk.com/hc/en-us/requests/new

[Is there anyway to delete a server?]

There is no way to delete the server off of your dashboard, but you can reset it completely.

[Do Minehut Saled Plans Stay Saled After The First Purchase?]

The discount will only apply to the first month, after that it will be the normal price.

[My sever cant start, but it says that it's offline]

You can create a Support ticket and we can look into this for you. https://minehut.zendesk.com/hc/en-us/requests/new

[Missed username for MH rank]

You can create a Support ticket and we can look into this for you. https://minehut.zendesk.com/hc/en-us/requests/new

[Server keeps crashing every 30-45 min]

You can create a Support ticket and we can look into this for you. https://minehut.zendesk.com/hc/en-us/requests/new

[Can't connect to server: Disconnected]

You can create a Support ticket and we can look into this for you. https://minehut.zendesk.com/hc/en-us/requests/new