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Everything posted by slgjamie

  1. slgjamie


    This sounds like your server isn't starting properly, please submit a support ticket and we can take a look at what is causing it. You can submit a ticket here: https://minehut.com/support/faq
  2. For this issue, yes it is. I'm not sure how long it will take to find the cause and a solution.
  3. slgjamie


    If you are still not able to connect to your server, please submit a support ticket https://minehut.com/support
  4. We are aware of this issue, and are working to find a cause. In the meantime if you keep trying to connect it will eventually go through. Sorry about the trouble!
  5. You can submit a support ticket with your logs and our team can take a look! https://minehut.com/support
  6. This could be a plugin compatibility issue. You can remove all the plugins and start adding them back one by one to see which one is causing the issue. Also, this number of plugins can eat up your RAM if you are using a free server.
  7. slgjamie

    Restart vs Reset

    You can use the /worlds command to find your previous world.
  8. slgjamie

    Restart vs Reset

    Restart will stop and start your server up again, you can use this if you have made changes that need a restart to take affect. Reset will completely wipe your server and set it back to it's original default state.
  9. Nasz zespół programistów jest świadomy problemu i obecnie pracuje nad jego rozwiązaniem.
  10. To set up your server, follow these instructions: When you have logged into the dashboard you will see a button saying 'Activate server'. It should be a blue button in the center of your screen. Clicking the activate server button will then put your service status as 'starting'. You will then need to wait for a sound to indicate when your server has come online, or watch the countdown. Please note that this sound could take anywhere from 30 seconds to two minutes to activate. From there you will see an area which says 'Connect:'. This is your server address. (Keep in mi
  11. If you select two points with the //wand command and type //expand vert which will expand your region vertically. Next type /region claim (name of region, make it up) (owner, so your minecraft username) (worldname). If this doesn't work I would recommend asking in the Plugins section under Suggestions.
  12. This sounds like your player data got caught up in another world. Please submit a support ticket and we can try to recover it for you. https://minehut.com/support/faq
  13. There aren't really any other plugins that would help, but you can check out the tips here: https://www.spigotmc.org/threads/guide-server-optimization.283181/
  14. Have you checked your settings on your dashboard?
  15. Hey there! We were having some connection issues, but they should be resolved now. Please try again to see if you can get in.
  16. Hey there! Please send us a support ticket with your logs and we'll have our techs take a look! https://minehut.com/support/faq
  17. Hey there! That's unusual, please submit a support ticket and our techs can take a look. https://minehut.com/support/faq
  18. If the command doesn't work for you, please submit a support ticket and our techs will take a look. https://minehut.com/support/faq
  19. slgjamie

    Uploading server file

    You can check out our FAQ here: https://superleague.zendesk.com/hc/en-us/articles/360015767054-Downloading-and-uploading-survival-guide If you are still having trouble please submit a support ticket and we'll take a look.
  20. slgjamie


    Hey there! We've been seeing this error lately, it will usually resolve after trying a few more times. If you're still having trouble please submit a support ticket and we can take a look at what is causing it. You can submit a ticket here: https://minehut.com/support/faq
  21. Hey there! We've seen some reports of this lately. Please try again after a few minutes and if it still doesn't work please send us a support ticket so we can take a look. You can send a ticket from here: https://minehut.com/support/faq
  22. Hey there! If you submit a support ticket we can look into this for you. You can submit it here: https://minehut.com/support/form
  23. Hey there! This usually happens when your IGN is not linked to your Minehut account. You can submit a support ticket and we can add your missing credits, but you will need to link your accounts for future credits to go through.
  24. Hey there! Have you checked your backup yet? You can restore to your previous backup point, you can find these settings in your Minehut dashboard under the Backups tab.
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