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jamieisthebest

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Everything posted by jamieisthebest

  1. jamieisthebest
    You can earn credits by voting. You can find more info here: https://minehut.zendesk.com/hc/en-us/articles/4637110894995-How-does-voting-work-
  2. jamieisthebest
    Please send us a Support ticket and we can look into this for you! https://minehut.zendesk.com/hc/en-us/requests/new
  3. jamieisthebest
    any bans that were issued on a server will need to be appealed through the server owner
  4. jamieisthebest
    Have you checked your File Manager to see if your world is still there? You can create a support ticket and we can take a look.
  5. jamieisthebest
    You can submit a support ticket and we can look into it for you.
  6. jamieisthebest
    You can submit a support ticket and we can take a look for you. If you are running a free server on Vanilla you can try switching to Spigot or Paper, we've noticed Vanilla isn't optimized and causes issues for servers on free plans.
  7. jamieisthebest
    it should tell you in the console if it was added successfully. have you checked your spelling to make sure it was entered correctly?
  8. jamieisthebest
    have you tried changing it in game?
  9. jamieisthebest
    We handle all appeals through Support tickets. You can email us at support@minehut.com or use the Contact Support button on our website.
  10. jamieisthebest
    If you're still having trouble please send us a support ticket so we can take a look at what's happening.
  11. jamieisthebest
    Coming Soon! TM
  12. jamieisthebest
    Have you checked to see if your server version and the world are on the same version? If you're still having trouble please submit a support ticket or email us at support@minehut.com
  13. jamieisthebest
    Please send us a Support ticket or email to support@minehut.com and we can look into this.
  14. jamieisthebest
    Have you tried feeding them different food, like carrots?
  15. jamieisthebest
    If you downloaded them from the Addons page, you will also need to remove them from there.
  16. jamieisthebest
    The Danger Zone has been moved to the bottom of the Settings page. Resetting your server will completely wipe the server and start it fresh. This process is irreversible, so just be sure you're ready before hitting the button.
  17. jamieisthebest
    If you are only going to need it for a few days and need the extra RAM or player slots then yes. Otherwise, if you want to use it everyday it is cheaper to do the monthly MH20 plan.
  18. jamieisthebest
    plugins can use up a lot of RAM so you can remove ones you are using or upgrade your server plan.
  19. jamieisthebest
    You will need to contact Xsolla support for this issue, your purchase is being flagged by your bank as fraud.
  20. jamieisthebest
    Vanilla Nether and End are generated differently so switching from Spigot or Paper will result in those being reset.
  21. jamieisthebest

    whitelist??

    jamieisthebest replied to llollw's question in Help

    You will also need to make sure that the setting on your dashboard has Whitelist Enabled set. If you're using the Live Console in the dashboard the command is entered with the "/" so it would whitelist on.
  22. jamieisthebest
    Check the chat settings on your game client, sometimes it can turn chat off.
  23. jamieisthebest

    Banned

    jamieisthebest replied to Kratos213321's question in Help

    You can send in an email to support@minehut.com, you don't need access to the Minehut account if you were punished in-game or on our Discord. Just be sure to send us the username.
  24. jamieisthebest

    Muted

    jamieisthebest replied to Adecap's question in Help

    You can submit a support ticket on our website or email support@minehut.com to appeal.
  25. jamieisthebest

    Commands

    jamieisthebest replied to Nol1234's question in Help

    Are you entering this command in the live console on your dashboard or in game? Did you set yourself to OP?
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