[I like trains]

@TNTiramisuYou don't own the lobby right? Or do you?

[Botting / Ban]

Hello @MicroPennie,

If you didn't do anything, your account is probably compromised/hacked. I would advise that you change your Mojang/Microsoft password and appeal here (if that link doesn't work, go here then "Contact Support").

NOTE: Support hasn't got a "Appeals/Reports" category yet, set the following:

Issue Category: "Other"
Minecraft Name: your username/ign (in game name)
Minecraft Type: Java (or bedrock if you are appealing a ban on a Bedrock account)
Minecraft Version: N/A
Client Mods: N/A
Server where Issue Occurs:  Not Server Related
Issue Details: Explain that you are making a appeal and explain what you did and why you should be unbanned.

[Can turning off chat protect you from log4j bug - questions for the current minecraft bug]

11 hours ago, EmptyRooms_ said:

Like is minehut downloaded the file that protects the entire servers and also minehut server that minecraft said to download to protect yourself or your server?

 

Not sure what you mean but all Minehut servers are protected, meaning you don't have to follow protection methods if you only play Minehut/Single Player.

[Can turning off chat protect you from log4j bug - questions for the current minecraft bug]

1. No, as it the logging library anything that gets sent will be logged regardless of your settings.
2. Yes.
3. Lunar has patched, unsure of Badlion.
4. Same as my answer to 1.

[Server and credits removed]

6 hours ago, FingerHype said:

So i bought credits yesterday and now everything is removed including the plan i purchased and the plugins

 

So heres what im thinking I most definently deserve a refund since it was server problems that caused this.

 

Im demanding a 800 credit refund to my account

 

Since you technically scammed me by removing the stuff i bought yesterday for 5 bucks!

We had database issues last night, make a support ticket here > "Contact Support" or email support@minehut.com directly.

[Sus]

sus

[/hub doesnt wanna work on my server]

Hi there, I'm gonna try and explain this for you.

Essentially, Minehut proxy commands (/hub, /lobby, /msg, /r, etc) are commands made by your "parents" and anything made by you (your server) is the "child".

The commands made by the "parents" (Minehut) cannot be overridden by the "child" (your server).

While not the best way to explain this, I couldn't think of a way to word it.

Please let me know if a better explanation is needed.

[I was randomly banned.]

Hi there @meisme1234,

Your account was probably compromised/hacked to spam the lobbies or otherwise break Minehut's rules without your permission/knowledge, I would suggest making a appeal here then clicking on "Contact Support" on the page linked.

[AntiNerd, The rebirth...]

last time you said this nothing happened. let's see something! 

[Yo - QuillDev]

yo

[Blender Render]

IGN: Houlton

[I need to be unmuted]

Hello there @Invisible_Potatobo,

Mentioning server names in public chat counts as Server Advertisement which isn't allowed unless you use /ad or you /msg them the name with their permission, therefore this counts as a fair punishment as you broke one of our rules.

Feel free to appeal here then click on "Contact Support" and then set the following:

• "Issue Category" to "Other".
• "Minecraft Type" to "Java".
• "Minecraft Version" to "N/A".
• "Client Mods" to "N/A".
• "Server Where Issue Occurs" to "Not Server Related".

And explain that you are making a appeal with your username, the reason why you were punished and why you wish to be unpunished.

Ensure that you put in detail in your appeal and not to miss anything, everything will be checked when your appeal gets reviewed.

[banned for "botting]

Hi there @monkydonky1,
 
Your account was probably compromised to spam the lobbies or otherwise break Minehut's rules without your permission, I would suggest making a appeal here then click on "Contact Support" on that page and explain that you are making an appeal.

Please watch what you click on and who you trust with your account login details to help avoid this happening again, I would also suggest using a password generator to make a secure password.

[Too much entity's in my minehut server]

Hello there @DiamondSpear,
 
To get rid of the entities, type the below in console and press "ENTER" while not joining the server and the panel is showing your server as "Online".
 

minecraft:kill @e

Another way to stop your server from repeatly crashing from this, is to use the latest backup of your server by using the "Backups" option which you can find on your panel.
 
In the case that your issue is still not resolved, please make a support ticket by going here then clicking on "Contact Support" on the page linked.

[Can't download my overworld]

4 minutes ago, Just5MoreMinutes said:

Hey!

As Houlton already said this bug has been recorded on GitHub and MinehutMeta however if you want to download your world you can slo do it with a simple in-game command.

First type /worlds and select the world you want to download. This will teleport you to the desired world. Then type /dl world. This will take a while but once its done you will recieve a file.io link from which you can then download your world. Another way to download your world using an ingame command is /dl world <worldname>. For example /dl world world_nether.

Good luck! :))

Those commands have been removed.

[Everytime my server saves it shuts down and it wont reopen for like 10m how do i fix this?]

Hello there @thebunnys101,

Due to the lack of information given, this issue will need to go to Minehut support to be resolved.

You will need to make a support ticket, to do that go here, click on "Contact Support" on the page linked and explain the issue.

You will get a response on the email that your Minehut account is registered with.

[Can't download my overworld]

Hello @DUCK_MAN,

It's looks like this issue has already been recorded on Minehut Meta, a place where these kind of bugs are recorded.

You may see this issue here on GitHub, additionally Meta also has a Discord here.

[Server stuck in offline (Repair files not working)]

1 hour ago, Seb59 said:

I had the same problem, you have to go to the "Eula.txt" file and replace false by true (eula:false by -> eula:true) and save the file, then after you can restart your server it will work.

You don't need to do that on Minehut...

[I need to report someone it wont let me, what do i do.]

Hello there @MoosedGoose,

Appeals and Reports are now done via support tickets, to make one go here, click "Contact Support" on the page then explain the issue and share the evidence of the users.

[Server Will not start (SMPIife.minehut.gg)]

Hello there @hibobiscool122, @Legerion, @0rca__, @ChronicleGaming, @Normallion5 and @J_WingBlade,

When switching from a newer version to a older version (for example 1.16 to 1.15), you need to reset your world (go to your file manager and delete the following folders "world", "world_nether" and "world_the_end".

If that doesn't help, please contact support here and click on "Contact Support" on the page linked.

[Cheese and Qwackers]

Yes, need to have them more to be honest.

[What ports does minehut have open?]

Hello there @AverageGamer590,

At this time, Minehut doesn't support plugins such as Votifier and Dynmap.

[I got banned for "bot" on my main account...]

Hello there @ezMatt,

Appeals have been moved to support tickets, make a ticket here, then click on "Contact Support" on the page linked.

When you are at the form, follow the format of the image I did below (say that you are making a appeal, etc, etc).

[Spectators gamemode changing to survival when rejoining the server.]

Hmm @maxybuild,

Can you verify that this option is off (like the image, go to your panel > edit server > settings)?

Also, can you verify that the option is "false" in your server.properties file (go to panel > edit server > file manager > server.properties)?

If they are not, then set them to how they are in the images above.

Please note: after changing any server settings, you need to restart the server.

If this didn't help, please contact support here and click on "Contact Support" on the page linked.

[Minehut whitelist is broken for bedrock]

Hello there @Hzan27,

Bedrock players username start with "*", so for example I would run "/whitelist add *Houlton" to whitelist myself if I was playing Bedrock.

If you can't whitelist them and your getting the error "That player does not exist", unwhitelist the server, get the player on, whitelist again and then add the player to the whitelist.