[Staff Update - March 26, 2021]

gg

[An Update on Recent Service Issues]

9 hours ago, Trent said:

While we were offline today, we wrote a patch that updated the server shutdown process to not give up if it fails. It will now always wait for the server to successfully save. If this patch would've been in place before yesterday, no one would've experienced data loss, but we still would have had issues with servers starting and stopping until we fixed the other file server issue. This patch coupled with another one that we rolled out over winter break has drastically reduced the risk of data loss on servers in the future. 

 

You said on the discord on 10/20/20 that you did this same thing:
We can more easily retry failed uploads and better detect when a server is ready to be put into hibernation. We also now give the servers as much time as they need to save. Previously, servers were limited to 10 minutes for the entire save process to complete. Now, if you have a large server that takes a while to upload and compress, your server container will stay active until that process completes, even if it takes an hour or more. https://discordapp.com/channels/239599059415859200/240269653358805003/767974713141493761

What happened to that?