Hello! This is a guide about how to manage and maintain a staff team! In this guide, you will learn the basic permissions of different staff teams and how and what they do! I will also give you a list of basic roles to give your staff members when they first join. I will also show you how to promote someone/demote someone. I hope you enjoy! Making an application!
The best way to make an application is to have a set of basic questions and hard ones asking about a situation. Here is a great example! (You may use it!)
Name:
Age:
Timezone:
When did you first join?
Who do you know on the staff team?n
Do you have any experience in moderation?
Have you ever been staff before on any server?
Are you able to join staff calls?
Asking questions that you know are hard to lie on is the best to do!
It'll also give the applicant some relieve that they wont have to answer incredibly hard questions during the application.
Make sure to give ALL applicants interviews!
It's SO important to give the applicant an interview so they can get to know you and you can get to know them. The best way to start an interview is to introduce your self and let them know what you do and what you expect. Let them know that you are there for them and will help them. The next step is to ask some questions. Always make sure that these questions are going to be asked to everyone who applies. You can also ask questions just for that person.
The best questions to ask are ones of situations. Such as - Someone gets muted and the community is mad about it. What would you do? This question is a great one. You'll be able to get an idea of what they will do in a situation such as this one.
Accepting applicants!
This step is the hardest one, you need to take every bit of information into play. You need to make sure the applicants are active enough. If they aren't then just take them off of your list. Make sure that they are dedicated to the server, and make sure they help around your server. Pick the best out of them all and make sure to double check they are.
Breaking the news!
This is probably the best and worst part! People will be mad and happy. You should find a time dedicated to looking over applications and posting the accepted applicants. I would recommend announcing it on discord and letting them introduce themselves to the community as staff members.
What ranks should I have on my server?
There are different types of ranks you could have. Here is a list I recommend:
Junior Moderator
This rank is a trial and should last around 2 months. You will need to teach them the basics of your staff team and how to work with others!
Moderator
This is the end of the Junior Moderator's trials and this is the next step. They should be knowledgeable on the server and how to work with others.
Senior Moderator
This is a HUGE step up. They should be able to help other staff members and be able to manage them and teach them. Also ability to help with the application process.
Admin
This rank is the highest someone should be able to go. They manage the staff team and train them. They should be able to make important decisions. They need to be able to lead teams and report to the owners the staff teams behaviors and progress.
END!
Thank you all for reading this and I hope it helps!
If you want a part 2 please comment and like!